14 Copywriting Examples From Businesses With Incredible Copywriters

We’re all familiar with Flo from Progressive, right?

Stephanie Courtney, the actress that plays her, makes Flo memorable by capturing Flo’s quirkiness — appearing in everything from commercials to print ads, and social media posts.

And do you know who is behind all of that marketing collateral?

Copywriters. The ability to find the exact right words to tell your company's story isn't an easy feat, and it's even harder to do so consistently.

So when we come across companies that are doing it successfully, we think their copywriters deserve a pat on the back (and a raise?). Take a look at some of the companies we think have stellar copywriting, and if you're looking, maybe get some inspiration for your own brand, too.

1. Omsom

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Why we like it: Omsom’s copy is playful and authentic. Company founders, the Pham sisters, are able to share a bit about their culture, the ingredients, and make home cooking accessible and quick for visitors of all skill sets.

I typically enjoy cooking, but I don’t always have the time. Omsom has made me step my game up. Their ready-to-use starter pouches of spices and sauces have helped me churn out Asian dishes quickly minus the hassle of store-hopping and buying larger quantities than I need. Still, I always end up buying more than intended when I’m on their site because it not only looks delicious, but the copy is a huge motivator to click add-to-cart.

Right at the start, the homepage (pictured above) invites you to “rip, pour, and fire it up” and get ready to stuff your face. By focusing on ease and three simple steps, they’re able to make the value proposition that their product is not only tasty, but time efficient.

There’s also plenty of wordplay used. The founders, who have the last name Pham have worked it into various spots on the site, including their note welcoming visitors to their "Phamily."

The language is the perfect balance of both playful — even calling out that the Pham sisters were rowdy youths in their definition of Omsom (above) — and no nonsense when it comes to ingredient quality.

2. Articulate

Why we like it: Articulate has nailed the pun game. It’s cheesy in a good way, and makes them more relatable to job seekers. Most people don’t want to just be a cog in a company’s machinery, so by adding some humor, Articulate sets itself apart from other corporate competitors.

Articulate, a HubSpot Agency Partner based in the U.K., is an inbound marketing agency, and their website copy is full of witty, confident copy on pages where you wouldn't think you'd find it. Here's exhibit 'A':

The copy above introduces Articulate's "Meet the Team" page — not a page you'd think can pull off witty copy, right? Well, Articulate's page goes beyond employee photos and their job titles.

In addition to the playful header, "not the usual blah blah," the copy above takes on a farm theme, assuring visitors that employees aren't simply "caged hens." Rather, they're a "free-range, artisanal, cruelty-free team." Funny on the surface, but helpful to job seekers who, much like food, want to know where their work comes from and how it's made.

3. Moosejaw

Why we like it: Moosejaw’s use of humor builds an emotional connection with site visitors — delighting them while providing information they can use.

Not many brands are brave enough to touch the products they're selling with unconventional copy ... but Moosejaw isn't afraid to have a little fun.

The outdoor apparel outlet store uses humor as a way to sell their products without being overly forward about it. By appealing to people's emotions, they're more engaging and memorable.

Here are a few examples:

Same goes for the call-to-action buttons that show up when you hover your mouse over a product photo — like this one, which reads, "Look This Cool."

Does their brand voice carry over to the product descriptions, you ask? See for yourself:

If you think the brilliant copy stops at their homepage, think again. They extend it to their return policy, too. Here, they do a great job of not sacrificing clarity for humor. Their copywriters successfully made people laugh while still being helpful.

4. First Round Capital

Why we like it: First Round Capital uses language to empathize with their readers. Starting a company is challenging, and First Round Capital understands that and conveys they are there to help.

While a sign of great copywriting is making people smile, another is making people feel understood. The copywriters at First Round do a phenomenal job at letting the value of their offerings for their customers sell themselves.

For example, they hold over 80 events every year connecting their community together. Instead of just explaining that they have events and then listing them out, they begin that section of their website with a simple statement that hits close to home with many entrepreneurs: "Starting a company is lonely."

Using words like "imperfect," "safety net," and "vulnerable" encourages readers to let their guards down and feel understood by the brand and their community.

Plus, you've gotta love that last line about stick-on name tags. Those things get stuck in my hair.

5. Trello

Why we like it: Trello’s text is clear and concise, which is exactly what users need in order to learn how to use the product. Switching project management software can be a challenge. Trello’s copy makes sure new users don’t get left behind.

Do you know what Trello is? If the answer is no, then behold the copywriting on their website. Their product description -- like most of the copy on their site — is crystal clear:

And then check out how clear this explainer content is:

Some of the use case clarity can be attributed to how smart the product is, but I think copywriters deserve some credit for communicating it clearly, too. They call it like it is, which ultimately makes it really easy to grasp.

And I couldn't write about the copywriting talent at Trello without including the clever references in the microcopy of their login page:

Each time you refresh the login page, you see a different, equally clever example email belonging to a fictional character, like Ender from Ender's Game and Dana Scully from The X-Files — a great example of nostalgia marketing. This is a small detail, but nonetheless a reminder that there are real humans behind the website and product's design. Delightful microcopy like this kinda feels like I just shared a private joke with someone at the company.

6. Velocity Partners

Why we like it: For David Kessler of Velocity Partners, less is more. His use of “word economy” delivers engaging, powerful content in a concise manner.

No post from me about excellent copywriting would be complete without mentioning the folks at Velocity Partners. A B2B marketing agency out of the U.K., we've featured co-founder Doug Kessler's SlideShares (like this one on why marketers need to rise above the deluge of "crappy" content) time and again on this blog because he's the master of word economy.

What is "word economy"? It's taking care that every word you use is the right word. It means getting your point across concisely and not dwelling on the details when you don't have to. In a world of shortening attention spans, this is the ultimate goal when communicating your message.

And since we're talking about word economy, I'll shut up and let you check out one of Kessler's SlideShares for yourself:

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Whereas SlideShares are typically visual, Kessler's is heavily focused on copy: The design stays constant, and only the text changes. But the copy is engaging and compelling enough for him to pull that off. Why? Because he uses simple words so his readers understand what he's trying to say without any effort. He writes like he speaks, and it reads like a story, making it easy to flip through in SlideShare form.

The copy on Velocity Partners' homepage stood out to me, too. Check out, for example, how humble they are when introducing their case studies:

I also like how casual and honest they kept their email subscription call-to-action. The header is especially eye-catching — and it plays off of the popular SlideShare about crappy content we mentioned earlier.

In fact, Velocity Partners' Harendra Kapur wrote a blog post on what goes into to great B2B writing — starting with this disclaimer, of course.

7. Scott's Cheap Flights

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Why we like it: The team at Scott’s Cheap Flights positions themselves as travel industry insiders with their handy pro-tips and down to earth lingo.

Scott’s Cheap Flights is known for finding discount airfare, but they’ve branched out with a variety of offerings, including guides. Adding a personal touch, the team at Scott’s has also offered up some pro tips of their own on their “Meet the Team” page.

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Members feel like they’re getting information from seasoned experts, and they’re able to pair these tips with photos of the employee that gave them. This small, but useful addition builds connection with site visitors and improves the company’s credibility.

8. Cultivated Wit

Why we like it: Cultivated Wit’s site copy is very on brand — humorous and witty. What better way to convey what you can offer to visitors than by demonstrating it in real time?

The copywriters over at the "comedy company" Cultivated Wit do a great job of embracing their own brand of quirk throughout their site. They already have one of the best "About" pages in the game, but their delightful copy is spread throughout their site — sometimes in the most unexpected of places.

For example, take a look at the copy around contact information at the very bottom of their homepage:

This section of the homepage is an afterthought at best for most companies. But for these folks, it was an opportunity to have a little fun.

They also have two, unique email subscription calls-to-action on different pages of their website. They're very different, but both equally funny and delightful. Here's one from the homepage:

And one from the "About" page:

9. Cards Against Humanity

Why we like it: Their copy is abrasive and a little offensive, which perfectly lines up with their brand voice and audience.

You may or may not be familiar with Cards Against Humanity, the self-declared "party game for horrible people." It's a card game — one that's simultaneously entertaining and inappropriate. The copywriting on the cards themselves are guaranteed to make you laugh.

The brand voice is very distinctive, and can seem a little abrasive, and even a little offensive. But that's their whole shtick: They're not trying to appeal to everyone, and that's perfectly okay. What they do do a great job of doing is appealing to their target audience.

One look at their FAQ page and you'll see what I mean:

Here's a sneak peek into some of the answers to these questions. You'll see they make fun of both themselves and the reader — which is exactly what the card game is about.

10. R/GA

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Why we like it: B2B companies are not exactly known for their humor. R/GA bucks that trend with hilarious hot takes via social media. This light approach makes them more relatable and helps build brand awareness.

I've been focusing a lot on site copy so far, so I wanted to check out some examples of excellent social media copywriting.

I know you all like to see some more B2B examples in here, too, so I surfaced one of the best examples of the holy grail: Twitter copy, from a B2B company, that's funny. Behold, some recent highlights from the R/GA Twitter account:

11. innocent

Why we like it: Like Velocity Partners, innocent’s copy proves that simple language can be just as effective as its more descriptive counterparts. There’s no need for long paragraphs, innocent gets straight to the point.

Check out U.K.-based drink makers innocent, and you'll see a language, style, and tone that matches their philosophy, product, and even their branding and design. It's all just clean, straightforward, and simple. And believe it or not, simple is a really, really hard thing to nail in copywriting.

This stands out most on their "Things We Make" page. (Isn't that page name even beautifully simple?)

This same straightforward-but-charming copywriting philosophy extends to their site navigation:

Their meta description is pretty awesome, too:

And my personal favorite:

12. GymIt

Why we like it: GymIt truly gets their users and expresses it with funny advertising about pretending to move to get out of a contract. The company knows their audience and knows just what to say to hook them and make them smile.

I've always loved the copy at GymIt. In fact, I check their site and social profiles all the time to see if they've freshened anything up. Luckily, they're no one-trick pony. They continue to keep their site fresh with captivating copy.

Here are some of my favorites, all of which hit on the pain points of gym-goers that they try to solve — and actually do solve with their customer-friendly policies.

I can vouch for that one. I know how much of a hassle it is to move far away from your gym — and how refreshing it must be to be able to walk in and just ... quit.

All of this rolls up to their philosophy, espoused eloquently on their "About" page, that gyms should just be about working out:

Talk about having an understanding of their core audience. The copy both in its value proposition and across its marketing materials reflects a deep understanding of their customers.

And how did their copywriters choose to make sure everyone knew what this new gym franchise was about if they didn't read that "About" page? This tagline:

Doesn't get much clearer than that.

13. ModCloth

Why we like it: ModCloth is delightfully quirky and whimsy. Their copy speaks directly to their buyer personas with product copy that helps buyers envision their lives with the item.

ModCloth is a brand that has always had an excellent grasp of their buyer persona, and it comes through in their pun-filled copywriting. All of their products are silly plays on words — check out this screen grab of some of their new arrivals, for example:

Dive into their product description copy, and it's equally joyous, evocative, and clever — just like their customers. Often, it'll also tell the story of what you'll do while wearing their items:

After reading their descriptions, one can imagine what their life would be like if they owned this product. That's Copywriting 101, but so few brands can actually pull it off like the folks at ModCloth do.

14. Ann Handley

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Why we like it: Despite an impressive portfolio and list of accomplishments, Ann Handley makes her site copy relatable instead of just reading like a resume. It’s the perfect balance of personality and professionalism.

When it comes to building up your own personal brand, it can be easy to get a little too self-promotional. That's where the copywriting on your site can make a big difference.

On Ann Handley's personal website, she added bits of microcopy that shows, despite her many accomplishments (like being a best-selling author and award-winning speaker), that she still doesn't take herself too seriously.

Check out her email subscription call-to-action, for example:

Flex Your CopyWriting Muscles

Anyone can be a successful copywriter with the right brand voice — and a little editorial guidance along the way. Get inspiration from the brands above or start compiling your favorite examples.

This article was originally published January 17, 2019 and has been updated for comprehensiveness.

14 Copywriting Examples From Businesses With Incredible Copywriters was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

11 Editorial Skills You Need to Become a More Efficient Editor

When I first started practicing my editorial skills on the HubSpot Marketing Blog, I didn't quite realize how much time each one would take.

Depending on the length, topic, and other variables, it can take anywhere from 20 minutes to an entire afternoon to edit a single blog post.

This post isn't about cutting corners; it's about editing efficiently. That sometimes means giving more thoughtful feedback upfront so your job is easier when the final draft does come in. Other times, it means keeping a few key websites handy so you can refer to them quickly – whether you're checking the author's math or adding a Pinterest “Pin It” button to an image.

Want some ways to edit more efficiently while maintaining integrity? Here are 12 ways to save time when you sit down and whip out that proverbial red pen.

11 Ways to Save Time While Editing a Piece of Writing

1. Find a quiet space to do your editing.

Don't try to get your editing done in a meeting, or when you're around chatty coworkers.

Research shows that multitasking like that can make us far less effective at our work and increase mistakes and stress. And when you're editing, you're trying to catch those mistakes so you want to be extra diligent.

Instead, find a place where you can plug in and concentrate fully on the piece in front of you. When you get there, turn off those pesky email and social media notifications, and put your phone on airplane mode (or, better yet, leave it in your bag).

In fact, for every notification you get, it can take 23 minutes to get back on track, according to a study from the University of California.

If you're working through a piece of writing that'll require more than a few hours of careful editing, consider blocking out chunks of uninterrupted time with small breaks in between – the Pomodoro method.

2. Be sure the topic aligns with your content strategy.

You might be tempted to dig into the meat of the piece and begin meticulously editing it straight away. But, as an editor, it's important to put the content into context before diving into the details.

First, take a quick skim of the working title and the main ideas covered in the piece. Think to yourself:

• Does this topic align with our content strategy?
• Will our readers and buyer personas care about it?
• Does each section flow naturally into the next?

If you're concerned the piece isn't about a topic your readers will be interested in, think about how to tweak the angle.

You'll also want to reflect on how the piece fits in with what you've written in the past -- especially if the piece is a blog post.

Search engines like Google might see the second post as duplicate content and penalize you in search. Even if Google doesn't consider it duplicate content, competing for keyword ranking against another post from your own blog will hurt your SEO strategy.

The questions to ask here are:

• Have we covered this topic comprehensively in the past?
• Does this offer a fresh angle and perspective?

If both answers are yes, you might consider updating and republishing the original draft.

3. Read for content and ideas first, grammar second.

Never start diving into detailed edits before you read the whole piece through. It's important to reflect on it holistically so you can pinpoint places where the content and ideas can be improved.

This may seem like we're adding time here, but trust me, this will save you a lot of time and pain in the long run. If you've ever started editing a piece line-by-line only to realize it needs to be completely restructured, you know what I mean.

The key takeaway here is to recognize when the piece needs more work from the author.

"Sometimes, an author sends a piece in before it's ready to be edited," said Corey Wainwright, HubSpot's Website CRO strategist & copywriter at HubSpot. "Learning to recognize those instances can save you a ton of time because otherwise you start just rewriting the piece, which isn't helpful to either of you."

Ginny Soskey, former Marketing Blog manager at HubSpot, agrees.

"Your job, as an editor, is to preserve the voice of your writer while making sure they are meeting your quality bar.”

You may notice the piece doesn't flow well, or the introduction needs to be tightened up, or there aren't enough points in the article for it to meet your standards for quality. In that case, send that feedback to the author via email as that may be more productive than switching everything around yourself.

If the piece needs an overwhelming amount of editing help, then the author's writing may not be a fit for your publication – and you'll save a lot of time by telling the contributor outright.

4. Check for places where the author can fill in the blanks.

Aside from providing larger, more broad feedback, you should also read through the piece to identify smaller improvements that you might want (or need) the author's help on.

Here are some questions to ask yourself:

• Are there any structural inconsistencies in the piece? For instance, if they included an example in every section of the piece except for one or two, you might ask them to find one for each of those sections.
• Are there any points that need any, more, or better evidence? Statistics and data can elevate the quality of your content and make it more interesting for readers.
• Are any sources missing citations? This is a big one.

As you read, take notes on these points in an email draft to the author. Once you're done, make sure you clean up the notes so they're comprehensible.

5. Bookmark helpful websites for quick referencing.

Once the content, ideas, and structure of the piece are all ready to go, you can get down to the nitty-gritty.

This is where I like to keep a few websites bookmarked for reference. Here are the ones I prefer.

• Capitalize My Title –To double-check capitalization based on your style guide.
• Percent Change Calculator – To make sure the math is math-ing.
• Your favorite keyword tools – To identify top keywords for the content so you can use them in the title, headers, and relevant anchor text.
• Pinterest 'Pin It' Widget Builder – To create 'Pin It' buttons for graphics or infographics.
• Grammarly or Hemmingway – As a backup in case you miss something while editing.

6. Keep useful code snippets close at hand.

Along with bookmarking helpful websites, it's also a good idea to have all those useful snippets of HTML or other code that you tend to use easily accessible.

For example, you might use specific code to include a “Featured Snippet” module in your CMS.

To make this process easy, I save code snippets in my Evernote. When it comes time to add them to the source code of my blog post, I simply pull up the note and plug in the snippets as needed.

Here's an in-depth intro to HTML so you can learn helpful coding hacks.

7. Read the piece out loud.

The importance of this step cannot be overstated.

Reading out loud isn't just good for memory retention, it's also great for spotting errors. You're more likely to find clumsy sentences and other things spell check won't catch if you read out loud.

Best-selling author David Sedaris uses this verbal approach to fine-tune his writing.

According to Fast Company, Sedaris tests his works-in-progress by reading them aloud to live audiences because it helps him notice imperfections in the text. As he reads, he'll circle everything from confusing or misleading phrasing to closely repeated words.

"I used to hate it when a book came out or a story was published and I would be like Ddamn, how did I not catch that?'" Sedaris said. "But you pretty much always catch it when you're reading out loud."

Reading out loud will help you catch these errors in the first go-round, which will save you time later.

8. Use "Find and Replace" to quickly fix common errors.

We all have words that trip us up, no matter how long we've been writing or editing.

Think about it: What are the mistakes you tend to make when writing or editing? What things do you tend to miss?

Start keeping track of this and adding it to a personal blog. Then, as you're editing, do a "Find and Replace" before publishing to catch any mistakes that slipped through the cracks. It's a far quicker way to polish a piece than looking for these instances manually.

To do a "Find and Replace," hit Control + F on a PC (or Command + F on a Mac), type in your problem word or phrase, and click "Find."

9. Do a final check on Microsoft Word.

It doesn't matter how meticulously you eyeballed a piece of writing: More often than not, you will find additional errors using spell check that you would otherwise miss.

If your writing software has spell check, use it. We also recommend pasting the content into Microsoft Word (length-permitting) for a final check.

Just remember to give the document a few extra seconds to process your piece once you've pasted it in there, as Word takes a little longer to "read" your piece and uncover any mistakes.

Then, you can go through it and assess any red or green squiggly lines you see.

10. Know when the content is good enough.

I know as well as any other editor that letting go of perfectionism is hard. But it turns out that perfectionism, while helpful in certain contexts, can become a major roadblock for productivity.

There will always be something you can do to improve a piece of writing. You might think of "done" as spending every possible minute improving, polishing, and refining a piece until it's whittled to perfection.

But what are you sacrificing by making more, minor improvements? And are those sacrifices realistic? Are they worth your time? At some point, you need to ask yourself: “When is 'good enough' good enough?”

Of course, knowing what the threshold for "good enough" is easier said than done. Here's a helpful formula to give you some direction:

1. The piece successfully solves the problem, addresses the need, or conveys the message intended.
2. It is clearly and distinctly on brand.
3. The quality of work is consistent with or above the level of previous work.
4. It has been thoroughly yet objectively scrutinized by other qualified individuals.
5. The final decision of preference had been left in the hands of the creator.

Make sure that you complete the most important editing and proofreading tasks. Then, once you've refined a piece enough to move on ... just move on.

11. Keep this pre-publish checklist handy.

Before you hit "publish," it's time to do a final once-over to make sure you've checked all the boxes.

While this seems like another extra step, remember that this is an investment of time that'll save you from having to return to the piece later to make edits and adjustments.

As such, use this online editing and proofreading checklist when doing your final check. Feel free to also add to the list, as you may have additional steps in your process.

Ultimately, being an efficient editor requires concentration, attention to detail, and the ability to know when to stop. With this list at your disposal, you'll be better in no time.

Editor's Note: This post was originally published in April 2016 and has been updated for comprehensiveness.

11 Editorial Skills You Need to Become a More Efficient Editor was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

What Is PDCA? Understanding the Plan-Do-Check-Act Method

No matter the industry your organization operates in and the products and services you provide, your business needs to be constantly improving to keep up with a competitive marketplace and evolving consumer needs.

This process of change isn’t optional. It’s required if you want to succeed. The hard truth is that businesses that do not improve and evolve will eventually find themselves extinct.  

When change is required at your organization, how do you go about implementing it? Willy nilly action without planning can do more harm than good. Rather than approaching change blindly, you may want to borrow a concept from lean manufacturing philosophy — the Plan-Do-Check-Act Cycle. Read on to learn more.

What is PDCA?

PDCA, which stands for Plan-Do-Check-Act, is an iterative cycle for continuous improvement of people, products, services, and business processes.

The foundation for this concept was developed by American statistician and physicist Walter Shewhart who was passionate about using statistical analysis to create quality improvement. The model itself was developed years later by William Deming who took this concept and turned it into a learning and improvement cycle.

The PDCA model follows a four stage process, which we’ll discuss in more detail below.

The Four Stages of the PDCA Model

As mentioned earlier, approaching change without a plan can spell disaster for your business. Along those same lines, acting on a plan without evaluating your progress can be just as dangerous.

The PDCA cycle aims to eliminate those issues with a four step process, where each step is imperative because it sets you up for success in the next stage. Let’s take a closer look at these steps and what they represent.

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1. Plan

To devise a plan that will successfully implement the desired change in your organization, you will need to ask the following questions:

• What’s the problem you are experiencing?
• What resources will you need to fix this issue?
• What resources do you already have available to us at this time?
• How can you best solve this issue with your available resources?
• What does success look like?

Depending on the magnitude of the problem, this step may be quick and easy, or it may take weeks or even months of discussion to arrive at a plan. Theoretically, the more time you spend here, the easier the rest of the steps will be.

2. Do

With your plan in place, it’s time to put your ideas into practice. The most important thing to keep in mind during this stage is that issues will arise no matter how solid your plan is. Take these problems in stride and be willing (and able) to make adjustments as you go. This is often done in a smaller, controlled environment so you can learn from mistakes and correct them.

Proper communication amongst your team members will help to limit the number of problems as everyone will have a clear idea of their responsibilities and expectations.

3. Check

The most important (and overlooked) stage of change implementation is the “Check.” How did your plan work in the controlled environment? Were your goals achieved or did your intentions fall flat during execution? Now’s your time to identify the flaws in the process and correct them. Perhaps it wasn’t a complete flop, but you have recognized some opportunities for improved effectiveness. Either way, this step is essential.

4. Act

Now that you’ve planned out your change, applied it, and then checked to make sure it was working, it’s time to act on it. If you determined during the Check phase that you met your goals, you can apply your initial plan. This then becomes the “standard” process and best practices for this aspect of your organization. It also becomes the jumping-off point for your next change implementation.

The PDCA Cycle doesn’t stop once you’ve achieved your initial goal, as it is a continuous system that you should consistently review. The great news is that the more you work with it, the easier it becomes. It will be your go-to plan for every member of your team and will help you reach new heights with your business.

PDCA Template

Now that you understand how the PDCA process can help you implement change in your business, you’re probably wondering how to get started.

Like any new program, process, or tool, it’s helpful to have a physical document to work in to compile all of your information, share it with team members, and make updates as time goes on.

You can create your own in Excel or your project management tool or use one of the ready-made templates available to you. The key to a successful PDCA template is clarity. You should write out every step in detail, along with who is responsible for getting it done and by when. The more detailed your plan, the better your execution will be.

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PDCA Best Practices

Along with utilizing a PDCA template, a few other tips will help you implement changes successfully.

1. Ensure that upper management is on-board with these changes. Without their approval, you will not be able to enforce the new policy or procedure you create.

2. Never stop improving. Remember that PDCA isn’t a one-and-done type of procedure. Repeat this cycle constantly, making improvements with each revolution and looking for the next opportunity to create positive change.

3. Once you’ve implemented a policy change, do so across your entire organization. Every department that deals with whatever shift you are creating should adopt this as a new way of operating.

Over To You

Implementing change across your organization won’t be difficult when you learn to plan, do, check, and act.

It is, however, necessary if you want your business to continue growing and thriving. The organizations that reinvent themselves to better meet market needs, their customers, and their employees are the organizations that we will see far into the future.

Adopt the PDCA cycle today and create the best business you can make.

What Is PDCA? Understanding the Plan-Do-Check-Act Method was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

6 Try Before You Buy Brands [+What Marketers Can Learn]

Recently, I took a leap of faith and bought leggings online.

I was nervous because of the obvious: I couldn't see the leggings in person or try them on in-store, and I wasn't sure how the sizing worked. I didn't want to pay for shipping and item tax without even knowing if I was going to love my purchase.

Even though ecommerce is a booming industry, projected to earn $6 trillion in 2022, there's still some anxiety for consumers when buying products through a screen.

Fortunately, some brands have taken that into consideration, and have come up with a way to let consumers try products and services before purchasing them: Try before you buy. Let’s dive into what it is, how it works, and see examples of brands who use this strategy.

According to the 2021 Virtual Shopping Habits Report by Pertfitly, shoppers name the inability to try clothes on as their biggest concern when shopping online. The survey also found that the number one reason consumers return clothes is due to the inability to try them on.

For retailers, this creates a big problem. Not only do they have to worry about losing a customer, but the cost of acquiring another customer.

As a result, many brands are attempting to solve this issue by offering a trial period. In addition, the try-before-you-buy model, some brands are leveraging augmented reality to allow consumers to preview items on themselves or in their homes.

Now that you know what try before you buy is, let’s get into how it works.

How does "Try Before You Buy" work?

Every brand that uses try before you buy may have a slightly different process for this model. In most cases, here’s how it goes:

1. The shopper picks out one or several products to try out.
2. After receiving said product(s), the shopper will have a trial period determined by the retailer.
3. Once the trial period expires, the consumer will have to decide between keeping or returning the item.

Trial periods vary greatly by brand. In addition, some brands will only allow consumers to try one product at a time while others will offer multiple products at a time.

To offer some inspiration, we've made a list of six brands that offer unique try-before-you-buy models and takeaways marketers can gain from them.

Try Before You Buy Brand Examples

1. Gemist

Gemist is a sustainable, L.A.-based jewelry brand that offers a two-week trial period for their rings.

While some brands offer the try-before-you-buy option for all products, Gemist limits it to rings, as they’ve identified that as the product that creates the most hesitation from shoppers.

On their website, they say "We all love jewelry, but we get that fit can be tricky—especially with rings."

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They allow shoppers to order up to three styles for two weeks with a $45 deposit. However, that amount is fully refunded once the products have been returned.

Takeaway

Gemist has found a great balance between meeting its customers' needs without overextending itself. They are offering a service that they know is of interest to their target audience.

However, this model doesn’t come without risks. As such, they’ve limited it to a product category – making it more manageable. As marketers, our goal is to delight our audience, but it’s important to find a strategy that will also work in the best interest of the company.

2. Prime Wardrobe

Amazon Prime offers a try-before-you-buy service through its clothing service, Prime Wardrobe.

Customers get to shop on the website and choose up to six items to enjoy for seven days, and they're only charged for what they decide to keep.

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Members can enjoy a full-service shopping experience, with options sorted by style, occasion, or fit, shown above. For consumers that want even more help, Prime Wardrobe offers a personal shopper tool, in which stylists curate a list of items based on your style and budget for $4.99.

Takeaway

Prime Wardrobe is a member-exclusive program for Amazon Prime customers. It’s important to note that this program didn’t always exist. They fit one into their business model in 2017, more than 10 years after the launch of Amazon Prime to delight customers even further.

With this in mind, marketers should always be in touch with their audiences’ challenges, pain points, and interests, as they can spark ideas for future marketing campaigns and even products/services.

3. Warby Parker

As someone who wears glasses, I was especially interested to dive into how Warby Parker works. Here's the low-down: consumers try five pairs of frames at home for free, prescription-ready, pick and pay for the frame(s) they like, and send the rest back.

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Let's expand on that.

Warby Parker's shopping experience can start a few different ways: consumers can either begin shopping for glasses right away or take a quiz for suggested pairs. All consumers need to do is upload their prescription to get started.

If you don't have an updated prescription, you can receive one from Warby Parker by booking a comprehensive eye exam at a physical store location. After about 20 minutes, you'll receive a prescription on the spot. This option shows the business's commitment to being a full-service eyewear company.

Takeaway

Warby Parker is a great example of how to market a product or service seamlessly. From the design of the website to the copy, shoppers can quickly find what they’re looking for and have the answers to their most pressing questions already there.

4. Casper

Casper is a mattress company that provides consumers with up to 100 nights of trying out its products before committing to a purchase. Additionally, the company offers free shipping, returns, and a 10-year limited warranty on all mattresses.

Casper offers six different mattress types and sizes, like 'The Wave,' pictured below.

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On the website, consumers can also purchase other bedding items, such as sheets, glow lights, or pillows, to complete a shopper's bedroom experience. After a consumer picks their mattress, extras, and finishes their trial, they make the decision to keep or return the product.

If the consumer does not fall in love with their mattress, they can enjoy a full refund of the mattress and ship it back for free. If they do love their mattress, they get to keep it and enjoy night 101 with their new bed.

Casper's extended free trial is something unique to their service. The idea is that customers can take the time to get used to their new mattress and incorporate it into their nightly routine. After a couple of months with a new mattress, it would be a culture shock to go back to a different one.

Best of all, customers can feel peace of mind knowing that even if they make a huge purchase such as a mattress, they can receive a full refund and free return if they're not happy — but if they are, their job is done.

Takeaway

While most try-before-you-buy brands have a limited trial period, Casper offers a least 30 days to accommodate its consumers. The brand understands that it takes much longer to assess the value of a bed than it does clothing or a pair of glasses.

The keyword here is value – as marketers, it’s important we understand how our audience perceives the value of our brand and market to them accordingly.

5. Stitch Fix

Stitch Fix is an online clothing company that lets customers create a personalized shopping experience using collections made by real stylists. Customers can take a style quiz, set their budget, and pay a $20 styling fee.

Then, after paying the styling fee, customers receive pieces based on their quiz answers and budget, which they can try on at home before they commit to a purchase. They keep their favorites, send back the others with the company's free shipping policy, and that's it.

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Stitch Fix's wardrobe options include a variety of brands. A customer, depending on their budget, can receive clothes from retailers including The North Face, Free People, Calvin Klein, Nike, Bonobos, Toms, and O'Neil.

The company's model is appealing to customers who don't want to leave their house to find an outfit they'd love. The style quiz, with questions about sizing, shopping behavior, and personal preference, is built to ensure that customers will receive choices they like.

The company also doesn't run on a subscription, so there's no set commitment. Customers also can enjoy free shipping and returns using Stitch Fix, and the $20 styling fee is a credit toward the items kept, so the customer will always have $20 off their purchase.

Takeaway

Stitch Fix's service gives power to the customer and delivers the most personalized shopping experience possible to the shopper, from the style quiz to the curated collections by real stylists. They take the worries out of commitments to online shopping, such as shipping prices, incorrect sizing, and receiving items you might not like.

Consumers want to feel in control of their shopping experiences. As such, marketers should consider this in every stage of the buyer’s journey, as they craft their strategies.

6. BlackCart

BlackCart was created to make try-before-you-buy shopping less of a painful guessing game for merchants. They offer a service for merchants that want to implement a try-before-you-buy option within their online store.

With BlackCart, merchants can enjoy integrations with Shopify, Magneto, and WooCommerce, customization options to fit their branding, and no fulfillment charges, all on a fully automated platform.

Merchants can use multiple settings to personalize the sale and shopping experience on their website. These settings include choices such as placing the trial period, exclusions, minimums, a deposit requirement, price, and refunds.

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On the consumer side, shoppers can select items to try from the merchant's website and pay a fee set by the merchant (shown in the photo above). From there, the items are shipped to try on at home for the time period set by the merchant. After the customer sends unwanted items back, the kept items are charged automatically.

Takeaway

Online business owners will appreciate that BlackCart fits in as part of a merchant's online store. BlackCart is an example of B2B having a place with try-before-you-buy services as well. They make sure the merchant experience is seamless so they can focus on delighting the consumer.

How is your brand delighting its target audience and how are you communicating that to consumers? If that’s not clear, that’s a sign you may need to go back to the drawing board and re-assessing your marketing strategy.

Try-before-you-buy programs are so versatile, and marketers can definitely take note of the unique ways these programs delight customers and personalize the shopping experience.

Editor's Note: This post was originally published in March 2020 and has been updated for comprehensiveness.

6 Try Before You Buy Brands [+What Marketers Can Learn] was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

Clubhouse vs. Twitter Spaces (+ How Other Audio Platforms Match Up)

When a new social media app goes viral, you can almost guarantee that at least one of the social tech giants will test a similar, competitive feature.

A couple of months after Clubhouse's launch, Twitter announced Twitter Spaces, a feature limited to accounts with 600+ followers.

Today, both platforms have greatly expanded. And, each time this happens, marketers wonder, "Which of these social media channels should I use in my strategy? And, is this trend even worth investing in?"

​​The good news? Strong competition around a social media trend, like chat streaming, signals that it's not going away anytime soon and might be worth investing in. So, the only thing you'll need to figure out is where to experiment with the trend.

Below, I'll give you a breakdown of Clubhouse's biggest competitors as well as some marketing takeaways to help you determine which platform is right for your brand.

Need to brush up on your Clubhouse knowledge before diving in? Check out this post for a recap of what Clubhouse is and why competitors are trying to get in on the action.

Clubhouse Vs. Twitter Spaces

According to HubSpot Blog Research, 44% of marketers plan to leverage live audio chat rooms for the first time on social media in 2022.

The research also suggests that marketers are more interested in Twitter Spaces than in Clubhouse. In fact, it's the number one emerging social media platform brands invested in this year and marketers say they'll invest more in that audio platform than Clubhouse.

Meanwhile, 15% of marketers plan to decrease their Clubhouse investment in 2022.

So how does Twitter Spaces match up to Clubhouse? Let's get into it.

Twitter Spaces was softly rolled out to a small group of beta testers in late December and fully launched in May of 2021.

The Spaces experiment was announced late last year following the success of audio apps like Clubhouse. At that time, Twitter Product Lead, Kayvon Beykpour told TechCrunch, "We think that audio is definitely having a resurgence right now across many digital spaces. … It'll be fascinating to see how other platforms explore the area as well, but we think it's a critical one for us, too."

The feature, which closely resembles Clubhouse Rooms, originally only allowed users with over 600 followers to host a space. Today, the tool is open to all Twitter users regardless of follower count and features prominently on the app as a center tab.

How Twitter Spaces Works

To create a Space, the first thing you must do is click on the center tab icon on the Twitter app. From there, you can scroll through all the conversations happening on the platform.

Once you find a Space you're interested in, you simply click on it and select "Start Listening." From there, you can navigate anywhere on the app as you listen and even leave the app while the Space continues.

If one of your followers is hosting a Space, you will see that at the top of your timeline.

Twitter Spaces also allows you to:

• Add captions for accessibility.
• Engage with speakers through emoji reactions.
• Share the Space via Tweet, DM, or link.
• Add up cohosts and speakers.
• Share relevant tweets in the Space.
• Record the Space and share it with audience later on.

In addition, you can preschedule Spaces and prompt audience to set reminders for the event.

At the moment, those who launch a Space can invite up to 10 hand-picked speakers. From there, they can adjust who speaks based on who raises their hand and which speakers need to leave early.

When entering the Space, the UX is similar to Clubhouse in that you can see who's speaking and who created the Space before seeing a list of other listeners. You'll also see a down arrow at the top that allows you to minimize, but continue listening to the chat, as well as a "Leave," request to speak, share, and heart icon – allowing you to signal that you enjoy the discussion.

Like Clubhouse, users will be muted as they enter the room and will need to get speaking privileges from the Space moderator if they'd like to say something

Takeaways for Marketers

While both platforms offer many of the same features, Twitter Spaces has a wider reach.

The platform has over 200 million monetizable daily active users, compared to Clubhouse's reported 4.9 million daily active users.

In addition, Twitter already has an established platform that offers a timeline, an explore page, and many other tools beyond its audio feature. For brands, this means that you can accomplish many goals on the same platform.

With this in mind, Spaces could also be a natural transition for brands aiming to build a community. At this point, people are already using Twitter to respond to text-based threads and tweets related to their interests, industry, beliefs, and passions.

Now, they can vocally share their thoughts in Spaces without worrying about character limits. This could further engage Twitter's community-centered audience while also helping brands take community marketing to the next level.

Clubhouse is another community-building platform that is more niche and may work better for brands that already have a strong presence on other social networks.

Clubhouse's Other Competitors

Instagram Live Rooms

Shortly after Facebook's CEO and Co-Founder Mark Zuckerberg spoke in a Clubhouse room, the social media company was reportedly experimenting with a similar audio feature. While we're still not certain if and when Facebook will launch a competing feature yet, its company, Instagram, is expanding its Live feature to add chat rooms.

What makes Instagram Live Rooms significantly different from Clubhouse or Spaces is that it streams full video chats rather than audio discussions.

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Before March, Instagram Live allowed two Instagram users (one broadcaster and one guest) to stream their video call for public audiences or followers. For viewers, this experience was like watching two people video call without being able to participate.

Now, Instagram has upped the guest capacity of these rooms from one to three.

A March 1 announcement from Instagram explained, "In the past year, special moments have happened on Live, including informational talks about science and COVID-19 guidelines, interviews with celebrities, and record-breaking rap battles."

"Creators of all kinds — from fitness instructors to musicians, beauty bloggers, chefs, and activists, all relied on Live to create moments and bring people together to reach their communities in creative ways. We can't wait to see what more creativity comes from this highly-requested update."

"We hope that doubling up on Live will open up more creative opportunities — start a talk show, host a jam session or co-create with other artists, host more engaging Q&As or tutorials with your following, or just hang out with more of your friends," the Instagram statement added.

How to Instagram Live Rooms Will Work

At the moment, the Live Rooms feature is still rolling out, but the brand says it will soon be available to global Instagram users.

When Live Rooms is fully implemented, any user can tap their Stories icon, swipe left to the Live setting, choose a title or foundation to promote in their stream. Then, they can tap the "Rooms" icon and pick guests to be in their broadcast. Viewers will also be able to request to join rooms that are already in progress, as shown below:

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Takeaways for Marketers

While Live Rooms could be an interesting prospect for brands that already have a following there, they do seem to have some limitations.

For example, Twitter Spaces and Clubhouse allow more than five guests while Live Rooms only allows three additional guests. This might make it harder to take questions or comments from audience members who'd like to add to the conversation.

Another factor that could be a pro or con depending on the brand considering it is the visual nature of Live Rooms. Because speakers must appear on camera, some brands will have more opportunities to show products or visuals. Meanwhile, other brands looking for a more open dialogue will need to find only speakers comfortable with appearing on video.

One solid feature that could make Instagram Live Rooms more competitive for brands is Instagram Shopping. In 2020, Instagram added new shopping features that allow brands to share links to products in live streams that can be purchased directly on Instagram. According to Instagram's announcement, these features will be available in Live Rooms so brands could begin to monetize their live chats.

Facebook and LinkedIn's Clubhouse Rivals

At this point, Facebook's Clubhouse alternative is still in the very early stages of development while LinkedIn's was confirmed in late March. At this point, there aren't many details on what LinkedIn or Facebook's final audio platforms could look like when they launch. However, reports hint that they'll both have a very similar audio-only user experience to Clubhouse.

For example, here's a look at the audio chat UX LinkedIn is testing, as reported by TechCrunch:

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Suzi Owens, a LinkedIn spokesperson, confirmed that LinkedIn is testing a new audio feature with the UX shown above.

"We're doing some early tests to create a unique audio experience connected to your professional identity," Owens said. "And, we're looking at how we can bring audio to other parts of LinkedIn such as events and groups, to give our members even more ways to connect to their community."

When it comes to Facebook, not much has been publicly announced about its feature. However, TechCrunch reported back in May that the feature could be part of the Facebook Messenger app. Here's a very early mockup of the feature, which was recently leaked on Twitter:

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While Facebook confirms that the mockup above was part of its "exploratory" process, the tech company told TechCrunch that the image doesn't accurately depict the finalized version of the feature.

Takeaways for Marketers

At this point, marketers should keep these options on their radar and be ready to consider these alternatives if they do launch.

While Clubhouse users that love to network and discuss their industry might transition well to LinkedIn's version, Facebook's pure size could mean that their in-app audio chat experiences could get more listeners than you'd find on Clubhouse.

Which audio social media platform should marketers use?

Like we saw with Stories and short-form music video features, every social media platform wants to take advantage of audio social media trends. Because each version is pretty similar to all the others, you might be wondering which channel you should invest in.

At the moment, the jury is still out on which platform will be the most successful for the longest, especially since Twitter and Instagram's features aren't fully launched yet. However, when all the social media competitors implement their new features, you'll want to consider a few factors to determine which is right for you, such as:

• Potential reach: While Twitter and Instagram have the biggest audiences by far, Clubhouse is quickly growing. If this app were to launch an Android version soon, it could potentially burst in growth due to its current buzz and popularity.
• Your following: Do you already have a large following on one platform that has a chat streaming feature? If so, you might want to start there before investing time into another app where you have no audience.
• Media formats: Clubhouse and Twitter's chat streams are designed to be audio-only, while Instagram Live Rooms will show video. If you prefer staying off-camera, you might want to avoid one of the apps that requires your camera.
• Miscellaneous features: While Clubhouse enables users to make clubs – or groups of users with similar interests, Instagram enables brands to place Instagram Shopping CTAs in their Live streams. While you're exploring each platform, take note of the smaller features that differentiate them in case one of these tools could help your brand.

Want to learn more about the latest social media trends and expert insights? Download HubSpot's 2021 Social Media Trends Report for free below.

Editor's Note: This post was originally published in June 2021 and has been updated for comprehensiveness.

Clubhouse vs. Twitter Spaces (+ How Other Audio Platforms Match Up) was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

How to Start an Ecommerce Business in 2022 [Steps + Must-Follow Tips]

In June 2021, over 440,000 businesses were launched, making it a record high since the start of the pandemic in March 2020.

Many are focusing on ecommerce businesses, as they offer an easier point of entry. There's no physical space to scope out, rent to pay, or permits to obtain. However, that doesn't mean starting an online business is a piece of cake.

Learn what it takes to start an ecommerce business and the steps to start one today.

Tips for Starting an Online Business

1. Design your website with intention.

Your website is your storefront – you don't want potential customers arriving, looking around, and walking right out.

Think of your website title and meta description as your window display. You want the description to be enticing enough to beat out the competition and get users to click on your website.

Your homepage is the first thing visitors see when they land (or walk in). What will you present to make them keep scrolling? Maybe it's your latest offer or a striking image from your latest campaign, or perhaps it's a simple but compelling CTA that will invite curiosity.

Users should be able to navigate your site seamlessly with little friction. That requires a lot of planning, designing, and iterating.

Just as you would take time to curate every section of your store, be sure to give that same care with your website. Every section should have a clear goal and lead users to your desired action.

A first impression can last and can be hard to change – so make sure it's a good one.

2. Don't skimp on your creative assets.

We've already mentioned the importance of designing your website with care and intention.

Now, let's get into the elements that will make up your website: your copy and visual elements, such as images and videos.

Your creative assets can make or break your brand perception. Don't believe me? Look at insurance company The General.

The company recently rebranded and revamped its entire marketing strategy because the public doubted the brand's credibility due to its perceived low-budget ads. They even addressed it in a commercial.

All this to say that it's vital that you invest in high-quality visuals as they will be a representation of your brand.

As for your copy, this is important to ensure every message you are putting out is driving the action you want. Otherwise, you may get visitors to your site but not get them to convert. If you don't feel equipped to take this on yourself, hire a copywriter who specializes in your industry.

For your visual assets, you can:

• Outsource the work to a marketing or branding agency, or work directly with professionals on a contract basis.
• Leverage sites like Pexels and Unsplash to get some high-quality stock product photos and videos that are free for commercial use.
• Use sites like Canva to create beautiful visuals that fit within your brand identity.

3. Social media will be key to your success.

Think of social media as a high-traffic area you want your store to be in.

Social media is one of the biggest discovery points for ecommerce brands, aside from search. If you post content where your audience lives online, you can help them discover your company and build a strong community of brand loyalists.

If you're doing it right, social media gets them interested in your brand, your website gets them to stick around and move to that next step in the buyer's journey.

4. Help customers help themselves.

Many ecommerce brands struggle with customer service.

They often have a small team that's unable to manage large volumes of requests from customers. One way to combat this is by offering helpful resources to current and prospective customers so they can the answers they need quickly.

After running your business for a while, you may notice that you get the same questions repeatedly. This is a clear sign that customers are experiencing friction on your site and need more support. FAQ and knowledge base pages are great ways to address that.

An FAQ section will not only be great for SEO, but also address your visitors' most pressing questions. A knowledge base will help your customers troubleshoot and solve their issues on their own.

This will also allow your team to focus on addressing more important issues instead of fielding simple requests.

5. Automate when and where you can.

On the topic of customer service, automation is the name of the game.

There are many ways to automate interactions in a way that leads them further down the buyer's journey. For instance, you could set up a chatbot that is designed to answer common questions from website visitors.

Automation can also look like:

• Email workflow after a customer makes a purchase to ask for a product/service review.
• Ticket creation for a member of your sales team to reach out to a prospect once they visit the pricing page.
• Unpublishing out-of-stock products and email notification sent to fulfillment team.

If you have a workflow in place, there's probably a way to automate it.

6. Leverage multi-channel selling.

As an ecommerce business, you want to maximize your reach and be everywhere your audience lives.

You may have some customers who shop directly from your store on your website. However, you may have some who shop exclusively on Amazon or Etsy.

To maximize your earning potential, sell your products on multiple marketplaces, as long as they align with your target audience and product.

How to Start Your Own Business Online

1. Identify a gap in the market and validate your idea.

The best ideas stem from personal experience.

Maybe you experienced friction when completing a task and figured out a way to streamline it. Or perhaps you thought of a product that would make your life 10 times simpler.

Wherever the inspiration comes from, it's definitely worth exploring.

If you're having trouble coming up with an idea, try the SCAMPER method for brainstorming:

• Substitute – If there's an existing product/service you want to model yours after, perhaps you can substitute some elements to make it unique. Think vegan ice cream.
• Combine – You also have the option of combining two existing products to make one great one.
• Adapt – Have a product that you think needs some changes? See how you can adapt it to the times, the audience, or the location.
• Modify, Minify, or Magnify – This urges you to look at an existing product or service, and identify certain elements that could use some tweaking.
• Put to another use – Although something may have originally been used for one purpose, doesn't mean you can't repurpose it for something else. For instance, Misfits Market takes grocery items that are deemed too ugly for the stores and repurposes them by selling them directly to consumers.
• Eliminate – If you find a current product or process clunky and complex, perhaps you can develop a simpler way of doing things.
• Reserve/Rearrange – The way you present a product or idea can have a big impact on how it's perceived. This can be your entry into the market.

These options give you the freedom of developing something without the pressure of starting from scratch.

2. Validate your idea.

Once you identify a product or service, you have to validate it.

The hard truth is that not every idea is sustainable for a business. In this stage, you want to make sure that there's an audience for it and a need in the market.

How do you accomplish this? There are a few ways:

• Research – Resources like Google Trends can help you separate fads from trends that have longevity.
• Competitive analysis – Are there other companies currently offering the same or a similar product? How are they performing?
• Crowdfunding – Crowdfunding puts the power in the hands of the people by allowing them to fund ideas they believe in. This is a great way to confirm the need for your product but also get funds to jumpstart your business.

3. Develop your product and/or service.

This stage is the one that may take the longest.

You'll need to figure out manufacturing, sourcing, packaging, shipping, pricing – all of the -ings.

The process you follow will all depend on your business type and industry. For instance, if you are developing a new product, that will involve a lot more steps than if you are white labeling (the process of purchasing products from a supplier and marketing it under your brand).

Need more help on this? Read this article on the product development process.

4. Name and file your business.

Once you have a clear understanding of your business and what it offers, you must come up with a name.

When it comes to naming your business, here are a few tips to keep in mind:

• Avoid names that can limit your business. Say I name my business "Martina Bretous Copywriting," it insinuates that I only offer copywriting as a service. Say I expand into marketing as a whole, I'll have to do more work to let my audience know.
• Make sure the name is not already trademarked or tied to a business in your same industry.
• Consider a name that's catchy and has a relevant meaning.
• Say your business name out loud to see how it sounds.
• Avoid names that are too general. E.g.: "Lux Clothing"
• If you're debating between a few options, see if the domains and social media handles are available. That can help you narrow down the best choice for you.

After submitting your business name to your state department, you'll also want to apply for an employee identification number (EIN) for tax purposes.

Lastly, do you need any permits and licenses to operate? Be sure to speak with a professional about the rules and regulations in your state and submit proper documentation before launching your business.

5. Build your brand identity.

Now that the legal details are all covered, you can get to the fun part: Building your brand.

This step is key as it will influence how you market your brand to your target audience. In this step, you'll need to ask yourself a few questions:

• What is our mission?
• What do we stand for?
• If this brand was a person, how would we describe them?
• How do we want to be perceived in the market?

From there, you can start working on your brand logo, colors, tone, and other creative assets that reflect your identity.

6. Secure your domain and social media handles.

Developing a strong online presence will be instrumental to the success of your ecommerce business. As such, you want to start early.

It's easy to find and buy a domain online. Top domain sites include:

• Google Domains
• GoDaddy
• NameCheap
• Domain.com

Many site builders, like Squarespace and Wix, and most hosting platforms also allow you to buy your domains directly from them. That way, the site that owns your domain will be the same one where you host your ecommerce site.

7. Choose an ecommerce platform.

The internet is full of ecommerce platforms, each offering different features and benefits.

To start, determine the level of customization you want. There are four categories of ecommerce platforms you can choose from:

• Strictly ecommerce platforms that offer tiered packages based on your needs. Think Shopify, BigCommerce, and Shift4Shop.
• Website builders with templates and ecommerce tools like Square, Wix, Squarespace that can be used to build any site but offer features like product catalog management, shipping tools, abandoned cart recovery.
• Ecommerce WordPress plugins, like WooCommerce, that are ideal for people who already use the CMS and are familiar with its platform, and want to build from it.

To decide, look at what your timeline and what you want to accomplish. Pre-built websites make it easy to build an ecommerce site quickly. However, they're not very customizable and can be limiting.

On the flip side, there are fully customizable platforms that offer a lot but can take much longer to set up.

Top features to look for in an ecommerce platform include:

• Product and order management
• Mobile compatibility
• Reporting and analytics
• Built-in SEO capabilities
• Abandoned cart recovery
• Third-party system integrations
• Advanced content management system
• Multi-channel sales

8. Develop a marketing strategy.

The last step before launching your business is developing a pre- and post-launch strategy.

The idea behind a pre-launch strategy is to get your target audience excited about your product or service before it's available. If done right, you'll have a line of customers waiting to try out your products.

A post-launch strategy is a more long-term marketing strategy that involves tying your business objectives to specific marketing goals, such as building brand awareness and acquiring more leads.

Your marketing strategy should also account for audiences at all stages of the buyer's journey. If you focus too much on the top of the funnel, you won't be able to convert leads into customers. If you focus on the bottom of the funnel, you won't be able to attract new customers to your business.

In 2022, building an ecommerce business is more accessible than it's ever been. If you follow the steps outlined above, you'll have your company up and running in no time.

How to Start an Ecommerce Business in 2022 [Steps + Must-Follow Tips] was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

Interview Preparation Checklist: 18 Tips to Get the Job

You’ve submitted your resume, talked to a recruiter, and set up a date for the first interview with a great company. But in the days leading up to the big interview, you’re feeling anxious, jittery, and downright scared.

What if you blank on how to answer a question? What should you say about your weaknesses? How soon do you follow up afterward?

If you’re feeling nervous about an upcoming interview, take a deep breath, grab a notepad, and work your way through this interview preparation checklist. You’ll be feeling a little less worried and a lot more confident in no time.

Pre-Interview Preparation Checklist

The steps you take leading up to the interview can really transform a normally stressful experience into something more pleasant. Sure, you could "wing it," and answer questions on the fly as they come. But nothing will impress an interviewer more than showing that you did your homework. In your interview question prep, it’s smart to analyze your own working habits and study the company.

1. Print multiple copies of your resume.

Some interviews may require you to meet with multiple members of management, plus you may want to have one handy to reference as you talk about prior experiences. Print at least five copies of your resume on nice, high-quality paper, if possible.

2. Prepare a portfolio of your past work.

If the position requires you to show past work, like photographs, successful marketing campaigns, graphic designs, or written articles, gather your best work into one portfolio to share with the hiring team.

3. Review common interview questions.

Create a list of common questions, so you can begin preparing strong answers. Having some general talking points to the most-asked interview questions can help you feel less anxious for the interview process.

Even if the interviewer doesn’t ask one of the exact questions you’ve prepared for, they will likely ask something similar. For example, the interviewer might not ask "Why should we hire you?" but instead may say, "Tell us what makes you stand out from our other candidates."

Here are some of the most common questions that come up in interview settings:

• Why do you want to work for us?
• What are your greatest strengths and weaknesses?
• Why should we hire you?
• Tell me about a time that you solved a problem at work.
• Why are you leaving your current position?
• Where do you see yourself in five years?
• What’s your biggest accomplishment?
• What’s something your current supervisor would say you could improve on?
• What is your leadership style?
• What would you plan to accomplish in your first 3 months here?

4. Practice answering interview questions out loud.

Now that you’ve come up with a list of commonly asked interview questions, you can start outlining responses. Jot down some notes for every question you come up with, and once you have it all down on paper, start practicing your answers out loud. Sit in front of a mirror and recite responses. Your goal is to make them clear, concise and to the point, so you aren’t rambling in the actual interview.

5. Try having a mock interview for extra practice.

Practicing an interview with a housemate or friend is another effective way to practice your interviewing skills. The mock interviewer can help give you notes on improving your answers or digging more in-depth for certain questions.

6. Spend time researching the company.

It can be embarrassing to enter an interview, only to not know the basics like what the company does or who the CEO is. You should, at bare minimum, be prepared with the company’s products or services, ownership, customer demographics, and main competitors.

It’s also smart to look up any recent press releases about the company to be in the know on its latest developments, and check in on their social media to get an idea of the tone, voice, and key initiatives of the company.

7. Create a list of your accomplishments.

The main point of the interview is to show off your skills and talents in order to score a new job. But when you’re nervous, it’s easy to forget some of the impressive projects you’ve completed or problems you’ve solved during your career. Take notes on some of your biggest career highlights to share with the interviewer.

8. Prepare questions to ask your interviewer.

Asking thoughtful questions to the interviewer shows that you’ve done your homework and you’re interested in the company. Plus, the interview is a two-way street. Just as the company wants to make sure you are the right fit for the job, you should do your due diligence to make sure the company and position are a good fit for you.

Here are some questions to ask about the position, the interviewer, the culture, and the company as a whole:

• What does a typical day in this position look like?
• What are the biggest challenges in this role?
• What do the training and evaluation processes look like for this role?
• Why is the person previously in this position leaving?
• What do you hope to see the person who takes this position accomplish in the first three months, six months, and first year?
• Why did you come to this company, and what is your favorite part of working here?
• What are some of the company’s short- and long-term goals, and how would the person in this role help in reaching those targets?
• Can you tell me more about the team I’d be working with? What are the strengths and weaknesses of the team or department?
• How would you describe the work environment here?
• What are the next steps in the hiring process?

Interview Preparation Checklist

It’s the day of the interview. You have your portfolio and resume copies next to your car keys or bus pass, you’ve recited questions and answers in your head for days, and you’re just hours from walking through the front door of the company building. Here’s what to do before and during the interview.

1. Dress the part.

In general, you should wear clothing that fits well and makes you feel good. Mend holes, treat stains, and lint-roll any pet hair on your favorite interview outfit.

What you wear to the interview may vary based on the job and company, but here are some guidelines for what to wear depending on the company’s dress code.

• Casual: Dark jeans, slacks, long skirts, or long dresses; button-down shirts, blouses, cardigans, or sweaters; tops without graphics; neat, closed-toe shoes.
• Business Casual: Dark slacks or long skirts; button-down tops, blazers; neat, closed-toe shoes.
• Formal: Dark suits with slacks or long skirts; dark, tailored dresses; a tie with suits; neat, closed-toe shoes.

2. Arrive on time (or early).

Showing up to an interview can leave a bad first impression. Plan to arrive 10 to 20 minutes early, and give yourself time to find the building, park, and check-in with the front desk. Account for traffic, too — that 9 a.m. interview means that you’ll be driving along during morning rush hour. Have a backup transportation option, such as biking, walking, or getting a ride from a friend, if you typically take public transit, in case the train or bus is running late that day.

If the building is in a location you’ve never been to, make sure you map it out to avoid getting lost. If you’re not great with directions, you may want to practice the drive once or twice in the days leading up to the interview.

3. Bring paper and something to write with.

Taking notes shows that you are invested in what the interviewer is saying to you. But it also means you can review your notes for pros and cons if you are offered the job. Plus, you can revert back to any points the interviewer made early on in your appointment and ask for more information or clarification when it’s your turn to ask questions.

4. Have cash on hand for parking.

Some companies have paid parking garages or valet services for guests. While they might validate the parking ticket for you, don’t assume they will. Bring about $20 in cash just in case you need it for parking. If you don’t need the cash, take yourself out to lunch as a post-interview treat!

5. Be personable and courteous.

Everyone you meet from the parking garage to the interviewer could be your future co-workers. They may also be asked for input on how you interacted with them during the hiring process. Smile, wave hello, and greet anyone you pass. It never hurts to be kind to others!

6. Remain honest and take breaks as needed.

If you fabricate your resume or interview responses, the truth will become clear while you’re on the job. Answer questions honestly, and if you aren’t sure how to respond to a question off the bat, don’t be afraid to take a moment. Simply say, "Great question! Let me think for just one second on this." We’re all human, and it’s a completely normal response to need to pause before thoughtfully answering a question.

7. Use the STAR method.

The STAR method is a popular technique for responding to even the toughest interview questions. Interviews ask situational questions to gauge how you respond to certain issues. The STAR method addresses multiple components of a problem while allowing you to clearly, thoroughly explain your logic and response.

• Situational: Describe the situation or issue.
• Task: Explain what your tasks or responsibilities were relating to the situation.
• Action: Share what actions you took to complete your tasks and address the situation.
• Results: Outline how your actions resolved the issue or what results came from your actions.

8. Stay focused and positive.

Interviewing is stressful and nerve-wracking, but remaining positive and upbeat can make all the difference in your performance. You might be asked why you are leaving your position or how you performed under previous managers and their varied leadership styles. Talking poorly about the company and previous leaders can leave a bad impression on your interviewer.

Keep your answers positive, and stay focused on answering each question with your experience rather than rambling as you respond. This is where practicing answers in the pre-interview preparation can come in handy.

Post-Interview Preparation Checklist

Just because you’ve shaken the hands of your interviewer(s) and taken a big sigh of relief, it doesn’t mean the interview is behind you. Of course, you could be brought in for second, third, or fourth interviews, but no matter what stage you’re at, it’s important to leave a good, lasting impression.

1. Ask about the next steps.

Either at the end of your interview or immediately after, you’ll want to ask about the timeline for the next steps of the hiring process. This way, you can anticipate when you’ll hear back from the company. You may need to take an edit test, share more samples of your work, or return for another interview.

2. Follow up with a thank you.

Always follow up an interview with a thank-you note. It’s best to send along a handwritten note to show your care and attention to detail. But if you don’t have the time to do so, an email is also a thoughtful way to show your appreciation for the interviewer’s time and consideration. If you don’t know the interviewer’s email, you can also email the recruiter or other point of contact and ask them to send along your gratitude.

Get Your Dream Job with Some Interview Prep

The interview question prep process can make or break your interview experience. While sending along your resume and portfolio in advance can give recruiters a good idea of whether or not you’d be great at the job, the interview helps the team learn more about you and how you work.

Don’t forget, interviewing is a two-way street, and the more you prepare, the better questions you can ask. By following this interview preparation checklist, you’ll feel more confident and prepared as you navigate your next interview.

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