Tuesday, November 30, 2021

What Will Influencer Marketing Look Like in 2020?

Have you ever purchased something because a well-known person you admire used the product or service?

I’m guilty of this — in fact, I recently bought myself a new waterski because a professional water skier and micro-influencer, Whitney McClintock, shared a video on Instagram of herself using the ski.

I was in the market for a new ski and followed Whitney for quite some time. I figured since she used this particular ski, I should too — if Whitney promotes it, why wouldn’t I love it?

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You might be thinking, "Slightly questionable logic, Kristen." Maybe.

But, did Whitney’s post get me to buy the ski? Oh, yeah. (And I do love my new ski for those of you wondering.)

This is just one example of a tactic used by businesses across virtually every industry called influencer marketing.

Examples of these channels include social media, blogs, columns, digital and print ads, and television. Influencer marketing is increasingly more popular among businesses these days because traditional advertising has become less effective in attracting leads and customers.

Influencer marketing works because it uses tactics like word-of-mouth marketing and social proof, which are now critical aspects of any successful marketing strategy.

Customers trust their peers, friends, and people they admire more than the companies selling the products and services they buy and use.

Before we dive into the different types of influencers, let’s review the difference between a brand influencer and a brand ambassador, as they’re often confused terms.

Brand Influencer vs. Brand Ambassador

A brand influencer refers to someone who has a following within a specific niche that they engage with regularly. Because of this, they have the power to impact their purchase decisions.

The major types of brand influencers are:

  • Micro-influencers
  • Celebrity influencers
  • Blog influencers
  • Social media influencers
  • Key opinion leaders.
We'll define each type later on.

For example, social media influencer @carlosdharrisjr recently partnered with ECCO Shoes to promote its product. Harris tags the brand in his posts to increase the brand’s awareness and encourage them to learn more about them.

instagram lifestyle influencer

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A brand ambassador, on the other hand, is hired by a business to work under contract to help them achieve specific goals: increase brand awareness and boost conversions and sales.

A brand ambassador’s contract is typically long-term, anywhere from several months to years. During that time, they represent the brand and the lifestyle associated with it and have deep knowledge about the business’s products or services. They don’t necessarily need to be an influencer before becoming an ambassador.

For example, Quest Nutrition’s brand ambassador program requires all interested individuals to apply to their program. Quest looks for individuals who embody their brand, are positive spokespeople for their products, create social media posts to promote their products, and live the Quest lifestyle.

Anyone who fits their criteria can apply and has the potential of being accepted. Applicants aren’t required to have a highly successful YouTube account, thousands of followers on Instagram, or a popular blog to become a brand ambassador.

quest brand ambassador program page

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In this article, we’re going to focus on brand influencers.

However, before we dive into the various types of brand influencers, let’s take a look at some important statistics that prove working with an influencer is effective in helping you reach your marketing goals.

2021 Influencer Marketing Stats

Influencer marketing is an investment — to get it right, you have to devote time to ensure you find the right influencer to promote content that appeals to your target audience.

You also have to spend money and/ or resources to reward the influencer, run various campaigns with the influencer, and more depending on your specific marketing goals.

Here are some statistics to help you understand the lay of the land.

  • In 2021, roughly 58% of marketers said influencer marketing was the most effective marketing trend, ahead of SEO, experiential marketing, and short-form video content. (HubSpot Blog Research)
  • 80% of marketers say influencer marketing is effective, and 89% say it works just as well (if not better) than other marketing channels.
  • In 2022, 86% of marketers plan to continue investing the same amount or increase their investment in influencer marketing. (HubSpot Blog Research)
  • Instagram is the most popular platform for influencer marketing. However, Facebook is considered the most effective social platform for influencer campaigns. (HubSpot Blog Research)
  • 71% of marketers say the quality of customers and traffic from influencer marketing is better than other sources.
  • In 2022, 71% of marketers plan to increase their investment in influencer marketing on Clubhouse. (HubSpot Blog Research)
  • Snapchat and Twitch are among the lowest-performing channels for influencer marketing. As a result, they’re the top two platforms marketers plan on divesting from in 2022. (HubSpot Blog Research)
  • The biggest challenge marketers face with influencer marketing is measuring the ROI of the campaign. Cost is the second biggest hurdle marketers face.
  • Of all age groups, Gen Zers trust influencers the most.

1. Micro-Influencer

Micro-influencers — like Whitney — have a relatively modest following of thousands or tens of thousands of people. They create relevant content for their audience and communicate with them via social media platforms, blogs, other written publications, websites, and forums.

Due to the size of their following and the type of content they create, they typically have high engagement rates. Having a smaller audience allows micro-influencers to bond with the people who follow them more regularly (as compared to a celebrity with millions of fans) via their channel.

This makes them appealing to work with for businesses looking to develop personal relationships among their target audience.

How to Work With a Micro-Influencer

Micro-influencers can be established on a variety of channels. So, once you've chosen the micro-influencer to partner with, you can have them write a post about your service, share an online review, or post a picture on Instagram with one of your products. Due to the manageable size of their base of followers, they’ll be able to engage with your target audience on the content they share about your products and brand.

This way, they can answer any questions the audience members may have about your products, communicate their experience with your products, and direct audience members to your website or customer support team if necessary.

Micro-Influencer Example

Sisters Hermon and Heroda are fashion micro-influencers with roughly 89K followers on Instagram.

In addition to sharing fashion looks and tips with their followers, they are also disability advocates and often share what it’s like being deaf.

instagram influencers hermon and heroda

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In their ad, the duo shared a video in which they illustrate how being deaf can be considered a barrier in society and how that can make you feel powerless.

They then introduce the brand, Molton Brown, and how its latest fragrance makes them feel "audacious, intense, and passionate." In the caption, they continue to share how the brand’s collection resonated with them because of their life experiences.

This is a great example of how influencers can effectively tie their own personal stories to a brand’s product, making the messaging even stronger.

2. Celebrity Influencer

Celebrity influencers are famous people with large followings — typically in the millions — who are known across many industries. They’re widely recognized and, therefore, have the potential to be very successful in influencing your target audience.

Even if your target audience doesn’t overlap with all of your celebrity influencer’s fans, having them promote and/ or use your product or service is a powerful form of social proof. Since celebrities are so well known, they’re effective at reaching multiple audiences across various channels.

How to Work With a Celebrity Influencer

Since celebrities are so well-known, there are many ways to work with them. You may focus on social media, print or online ads, TV commercials, blogs, or other written publications.

You can ask the celebrity to:

  1. Post a picture or video promoting your products.
  2. Share the benefits of using your products.
  3. Offer coupons and discount codes to their audience.
Celebrity Influencer Example

In a recent Instagram post, supermodel Winnie Harlow shared a post in which she rocks a Fendi back, with a short copy that reads, "The first secret to success is believing in yourself."

celebrity influencer winnie harlow

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Fendi’s mission is all about turning dreams into reality. Harlow has been vocal about her struggle with bullying as a child due to her appearance. However, that didn’t stop her from pursuing her dreams of becoming a supermodel.

She serves as a symbol of perseverance and confidence, which is in great alignment with the brand. As a brand, you want to make sure that the influencers you work with align not only with the audience you want to reach but also with your values.

3. Blog Influencer

A blog influencer is someone who writes for their established blog and has thousands, or millions, of subscribers and readers. Their reach and influence set them apart from other bloggers (meaning, they aren’t just writing for themselves or a very small group of people).

How to Work With a Blog Influencer

To collaborate with a blog influencer, you may write a guest post for their blog, ask to be mentioned in one of their posts, or sponsor a post about one of your products or services. If you sponsor a post on the influencer’s blog, you can also provide images of your products for them to share as well.

Blog Influencer Example

A popular lifestyle blog influencer is Hannah Bronfman of HBFIT.

Bronfman writes about health, beauty, fitness, and creating a life that makes you happy and feels good. Between her blog subscribers, social media following, ads, the book she wrote, and the app she created, Hannah has millions of audience members and fans who keep up with her life.

Her blog features a variety of product, gym, and spa reviews. She collaborated with Face Gym, a local facial studio, on a sponsored blog post about their services and facial treatments.

blog influencer hbfit

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Bronfman included information about the unique studio, facial experience, why her audience members would love the services Face Gym offers, as well as a coupon code for their first visit.

There are also pictures of Face Gym and the services they offer in Bronfman’s blog post to give audience members a better idea of what to expect from the studio in terms of services and atmosphere.

4. Social Media Influencer

Social media influencers are well-recognized on social platforms, such as Instagram, YouTube, Facebook, or Twitter, and are followed by thousands or even millions of people.

Social media influencers share content about a wide range of topics such as health, workouts, cars, diet, outdoor activities, travel, fashion, art, beauty, and interior design.

How to Work With a Social Media Influencer

Once you find a social media influencer with an established image that works for your brand, posts content you feel complements your products or services, and has followers who are also members of your target audience, you can determine what type of content you’re going to have them promote.

If the influencer is on Instagram, you may have them post a picture with your product and tag your social account. If they’re on Facebook, you can ask them to share a live video of them opening your product and if they’re on Twitter, you can have them write a brief statement about your product and pair it with a picture of them holding it.

On YouTube, you may have the influencer share a video of them using your product while explaining the reasons why they love it.

On any social media platform, you can also have an influencer host a contest or giveaway with your products or share coupon codes.

Social Media Influencer Example

Tabitha Brown is an actor and vegan influencer who gained popularity on TikTok and Instagram through her buoyant personality. Her 3.9M followers on Instagram consist of health-conscious individuals who enjoy learning about Brown’s vegan recipes, lifestyle, and life advice.

Recently, Brown partnered with plant-based meal company Orro and posted an image on Twitter of her pouring one of their products into a glass.

social media food influencer tabitha brown

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The post directs the audience to the website where they can learn more about the brand and discover their line of products.

Because Brown is such a strong figure in the plant-based, vegan community, she was a great partner for the brand. She even has a strong community of non-vegan followers, who simply enjoy her personality and content. This allows Orro to potentially reach multiple personas.

5. Key Opinion Leader

Key opinion leaders (KOLs) are high-level experts on a specialized topic within a particular field. For example, a KOL might specialize in makeup application, the Paleo lifestyle, or Bikram yoga.

If your business is looking to attract audience members in a very specialized field, a KOL is a great option — due to their expert knowledge on a certain topic, KOLs are trusted contributors in their industries and have followings of people who are also invested in those subjects.

How to Work With a KOL

KOLS, like micro and celebrity influencers, are present on many channels, such as social media, blogs, other written publications (like academic journals), and ads. Therefore, your business has many options for how you decide to work with a KOL.

You might have them review one of your products on YouTube, mention you in their column, write a blog post about your brand, share a post about your product on Instagram, or pose with your product for a print or digital advertisement.

KOL Example

Kandee Johnson is a makeup influencer with over 3.9 subscribers on YouTube and over 1.8 million followers on Instagram.

She’s a makeup artist pro — her expert knowledge on makeup application makes her a key opinion leader in the makeup and cosmetic industry. Kandee shares thousands of makeup tutorials, makeup tips and tricks, and product reviews on YouTube and Instagram.

key opinion leader kandee johnson youtube

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She has shared sponsored content for BoxyCharm — a subscription service that provides customers with a box of several new beauty products every month — promoting their service, as well as her favorite products in the box, among her millions of followers and fans.

kandee johnson instagram influencer

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BoxyCharm’s target audience includes lovers of beauty products, cosmetics, and makeup which works with Kandee’s huge base of followers. They had Kandee share a post with one of their boxes, describe which products inside she was most excited about, and tag them in her post.

Now that we’ve covered the different types of influencers your business can work with, let’s review how to find these influencers so they can begin helping you reach your target audience.

How to Find Influencers

Identifying the right influencer to work with might seem like a daunting task — so, we’ve put together this list of ways you can use to find the right person to help you improve your brand awareness and reach.

Google Search

The most straightforward way to go about an influencer search is with the help of Google (or any search engine). Remember an influencer is already creating content in your field and reaching your target audience. So, a Google search for industry-related terms and keywords will surface experts in those areas.

Review articles related to various topics in your field, conduct individual searches for people you’ve heard of or know are already high impact contributors, and scan industry-specific sites and web pages for influencers.

Social Media

You can also search for influencers on various social media platforms. Whether or not you’re going for a social media influencer, most influencers will likely have some sort of social media presence — their profiles serve as a great way to learn more about them.

On social, search for keywords and phrases, specific users, hashtags, and tagged audience members on specific posts (brands and social users may have tagged influencers you could potentially work within posts).

Don’t forget to look in the comments sections of high-traffic posts related to your industry or type of work as influencers may have posted comments and interacted with members of your target audience there. You can even get some ideas from influencer posts on your competitor’s accounts.

Referrals

Use your current network (professional and personal) to obtain referrals. Look for KOLs on LinkedIn and ask your team if they’ve recently followed any micro-influencers on social who regularly post content that’s compatible with your brand and image.

If you’ve worked with any influencers in the past, ask them if they’re willing to connect your business with other influencers they know as well.

Blogs

Reading blogs is another great way to locate influencers — that is, both the blog authors and their sources. Scan for the people mentioned in the blogs. Perhaps the blogger is reviewing their work, mentioned a quote from them, or asked them to contribute to the piece.

Additionally, themed publications (business, art, beauty, or fashion) often do expert round-ups where they feature dozens of influencers. You can research the individual further to determine if they’re a good fit for your business.

Influencer Software

Due to the rising popularity of influencer marketing, various technologies and software have emerged to help businesses identify influencers and measure their success.

Two of the most popular options include BuzzStream and BuzzSumo.

  • BuzzStream allows users to research influencers. As a user, you also can build profiles, review influencer interactions, measure their success through engagement metrics, and review their contact history.
  • BuzzSumo allows you to identify key influencers that are popular among your target audience. It also allows you to analyze which types of content perform best for influencers and review the content of your competitors.

Talent Agencies and Agents

If you’re looking to hire a specific celebrity influencer, it’s unlikely you’re going to be able to send them a direct email or give them a call (although that’d be pretty cool). Instead, you’ll probably have to go through a talent agency or work with an agent to determine whether or not that celebrity is willing to work with your brand and for what price.

Let’s dive into how you can create an influencer marketing strategy for your business. This strategy will allow you to manage all aspects of your relationship with an influencer. It’ll also ensure they’re successful in helping you achieve your campaign goals.

1. Determine your campaign goals.

The first step is to create goals for your influencer marketing strategy — these will help you measure the success of your campaign. Think about your objectives in terms of SMART goals.

When working to develop influencer marketing SMART goals, there are three factors to keep in mind: reach, relevance, and resonance. These will help you focus your goals on the different aspects of influencer marketing.

Use a free template to determine your SMART goals.

  • Reach is the ability to deliver content to your target audience through an influencer — it helps you improve brand and product awareness. For example, how many people on Instagram are actually seeing the content an influencer is posting about your product?
  • Relevance is the level of connection your audience feels to your brand, product, or service due to the work of an influencer — it’ll help you enhance brand loyalty. For example, if your audience sees a celebrity they love and admire with your product, they might begin to feel a strong connection to it, too.
  • Resonance is the ability to drive audience members to a specific action because of an influencer’s content — it’s all about impact and memorability. Resonance helps you increase your follower count, drive traffic to your site, and boost conversions. For example, if your audience reads a blog post written by an influencer about your product, they may click on the link in the blog post that directs them to your website so they can buy it.

2. Define your campaign audience.

Regardless of which type of influencer you work with, your target audience will remain the same. Different influencers may have different ways of connecting with your audience, but your business’s overall marketing goals and buyer personas don’t change.

Before moving forward with your influencer marketing strategy, work with your marketing team to develop and learn about your buyer personas.

This will help you identify the exact type of customer you’re going after and, therefore, help you determine what type of influencer and content will appeal most to them to ensure your target audience is aligned with that of the influencer.

Learn how to build buyer personas for your business.

3. Set your budget and choose your influencer type.

Based on our review of the five major types of influencers, you should be able to determine which type will work best for your business’s goals and target audience. From there, you can start building a budget.

For example, if you’re a startup with a low budget, you might choose to work with a micro-influencer. If you’re a mid-sized company with more resources, you might choose to bring on a celebrity influencer or work with a KOL who’s highly regarded in their industry.

HubSpot Blog Research found that marketers typically pay between $501 and $10K for nano, micro-influencer, and macro-influencers, with $10K+ budgets reserved for mostly mega influencers.

According to the survey, roughly 90% of marketers have a budget specifically for influencer marketing, with 45% allocating between $100K to $500K.

4. Choose your influencer and review their work.

Once you’ve determined the type of influencer you want to work with, it’s time to identify the right influencer for your company.

Quality of content and engagement are the top two factors marketers review when considering an influencer on social media, according to a 2021 survey from HubSpot Blog Research. Surprisingly, follower count falls fifth on the list, behind alignment with company values and branding.

However, this falls in line with recent data showing that brands are caring less about the size of influencers' following, as they give more weight to other elements.

When considering someone for a campaign, ask yourself (and the influencer) the following questions:

  • Does this influencer and their lifestyle fit my brand image?
  • Have they worked with any of my competitors?
  • Who is this influencer’s current audience?
  • Is my target audience active on the platform/channel primarily used by this influencer?
  • Does working with this influencer make sense for my budget?
  • Has this influencer actually used any of my products or services before? Are they a customer?
  • Does this person have a personality I want to work with?
  • What will this influencer expect from me?

5. Develop your campaign messaging for your influencer.

Once you’ve chosen an influencer, it's time to plug them into your campaign. Work with your marketing team to develop your campaign messaging and determine what content your influencer should (and should not) publish.

Be sure to share your brand guidelines — including details about your brand voice, tag lines, and language to avoid — with your influencer so they can remain on-brand with their content. Remember, whether an influencer posts about your product or service one time or 100 times, they're still representing your brand and business. Ensure they have the tools to do so accurately.

In this stage, you should also determine whether your influencer will be creating content for your campaign on their own or if you'll be providing the content for them to post.

Lastly, be sure to discuss how they’re going to help you boost traffic with their content and which target metrics you can expect per post or piece of content.

6. Finalize campaign expectations with your influencer.

Finally, review all of the expectations you have for them in addition to any expectations they have for you. Remember your chosen influencer may have worked with other brands before yours — meaning, they may already have their own processes in place for the way they do business.

Additionally, their expectations are going to differ depending on the type of influencer they are. For example, a micro-influencer is going to have different expectations for the way you communicate with them versus a celebrity. A micro-influencer may speak directly with you whereas a celebrity may have an agent communicate on their behalf.

Lastly, you’ll want to ensure these expectations are written, agreed upon, and signed by both you and the influencer — you can organize all of this information through an influencer contract. This will help you avoid any issues and discrepancies down the road.

To help get the ball rolling, here are some examples of the expectations to review:

  • How this influencer will be paid or rewarded (money, swag, discounts, coupon codes, etc.)
  • How long you’ll be working together
  • How you and the influencer will be communicating with each other
  • Any other terms of contract necessary for your specific business to review

6. Pay your influencer.

Influencers don't work for free.

You’ll need to discuss compensation early on so you can both be on the same page about what the work will entail if you decide to move forward.

If you're a small company with little to no influencer budget, there are still ways to collaborate with influencers. You can offer:

  • Swag (such as clothing, accessories, or product samples)
  • Free products and/or services
  • Access to discount codes and coupons

7. Measure your campaign results.

Lastly, you must measure your influencer marketing strategy results. This is how you’ll determine the level of success you’ve had in reaching your audience with the help of the influencer.

According to data from a 2021 HubSpot Blog Research survey, revenue is the most important metric to marketers when measuring the impact of an influencer campaign.

To start, refer back to the SMART goals you set (as well as influencer marketing metrics) to help you determine whether or not you’ve achieved your objectives.

Here's more detail on which metrics you’ll want to keep an eye on when measuring your influencer marketing strategy success:

  • Engagement: Keep an eye on all engagement involving content shared by the influencer about your brand and products. Engagement includes various interactions such as Likes, shares, Comments, Retweets, Mentions, Direct Messages, and Reposts on channels like social media, blogs, and forums.
  • Reach: Determine your reach, or how many people are actually seeing the content your influencer is sharing about your brand, by looking at your overall number of views.
  • Resonance: Learn about the level of resonance — or the actions that were completed — by your audience members after they consume and/ or interact with the influencer's content involving your brand.
  • Brand Awareness: Measure your brand awareness among the audience members of your influencer as they begin sharing content related to your brand. There are quantitative — such as direct traffic and social engagement — and qualitative — such as social listening and awareness surveys — ways to measure your brand awareness.
  • Clicks: Review the number of clicks on the content the influencer shares about your brand, whether it’s a direct link to your website, a CTA, a social media giveaway, or a signup form.
  • Conversions: Calculate your conversions (the number of leads who become customers) as a result of your influencer marketing strategy. You can calculate conversions on your website or through URLs (such as discount/ checkout codes found on the influencer’s social media account or blog) by dividing your conversions by your overall number of visitors.
  • Return on Investment (ROI): Calculate the return on your influencer marketing investment by dividing the return (or benefit) by the cost of the influencer marketing investment.
  • Follower Count: Track the increase and decrease of your number of social media followers or blog subscribers over time to see whether or not the influencer is helping you boost your follower and/ or subscriber count.

In terms of measuring the success of the influencer’s work, BuzzStream and BuzzSumo both have analytics tools built into the software to help you measure the success of the influencer’s work. These types of software are especially helpful in allowing you to determine ROI from your influencer marketing strategy, which is known to be the most difficult metric to measure when working with an influencer for businesses.

Google Analytics is great if you want to track overall traffic directed to your website and the number of leads converted. The software provides you with a deep look at acquisition, behavior, and conversions related to an influencer and your visitors.

For example, if you ask the influencer to conduct a giveaway or contest, look at the number of people who participated. Say you give the influencer a discount code for audience members to use at checkout, see how many people used it to make a purchase.

If you provide the influencer with specific URLs with tags to specific posts or landing pages, you can also track their performance by looking at the number of leads directed to those pages.

Now, onto measuring influencer marketing success on social media. HubSpot’s Social Tool can help you pull specific engagement-related data, like reach and interactions, from various platforms. Additionally, the respective social platforms you’re using may have analytics tools built-in as well, such as Twitter Analytics and Instagram Insights.

Do you still need some inspiration for your influencer marketing strategy? Let’s look at three successful strategies implemented by major companies.

Influencer Marketing Examples

There are many successful influencer marketing campaigns your business can look to for guidance when trying to think of ways to reach your target audience. Here are a few examples:

1. Hydro Flask and Andrea Hannemann, Social Media Influencer

Andrea Hannemann, more commonly known as @earthyandy, is a social media influencer based in Hawaii.

Her account, which has over one million followers, depicts her life — she’s a vegan, earth-conscious, and outdoorsy mom and wife.

She has an affinity for clean eating and cooking as well as plant-based foods and products. Andrea regularly posts beautiful pictures and videos of her lifestyle and diet (which her kids and husband participate in) and receives hundreds of thousands of interactions on her posts.

Andrea was featured in a video sponsored by Hydro Flask, which she posted on her Instagram page, showing the ways in which the reusable, insulated, and functional water bottle fits into her life. The post was also a giveaway and received close to 400,000 likes and over 40,000 comments.

instagram influencer example earthyandy andrea Hannemann

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Hydro Flask was able to identify a social media influencer who’s lifestyle and content fit their branding and image and conduct a highly successful giveaway. The post increased their brand awareness among Andrea’s one million followers.

It also helped move traffic from Andrea’s page to the Hydro Flask Instagram page, as her post included several links taking audience members directly there to learn more about the company.

2. Nespresso and George Clooney, Celebrity Influencer

Nespresso teamed up with George Clooney, a globally-recognized celebrity, and brought him on as a celebrity influencer for their Cup Above campaign. Nespresso was able to identify the actor as someone who’s known by the general public and fits their sophisticated, elegant, and high-end image.

Nespresso now has print ads, digital ads, social media posts, and television commercials starring George.

3. American Express and Leo Chan, Social Media Influencer

Leo Chan is a popular fashion blogger with over 100K followers on Instagram. over one million subscribers. He also has a popular lifestyle blog, called Levitate Style.

social media influencer partnership example with american express

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As part of a paid partnership with American Express, Chan posted on Instagram to outline the benefits of having an AMEX card while putting it in the context of his own day-to-day adventures.

This is a great example of how brands can pair up with influencers who match the audience they’re attempting to reach.

How Influencer Marketing Will Change in 2022

Innovative industries are continuously changing; influencer marketing is no different. Influencers and marketers alike are finding new ways to reach audiences and promote products.

As we move into the new year, there are five key ways that influencer marketing will be changing. Make note of these changes as you adapt your marketing strategy.

1. Micro-influencers will have a greater impact.

Micro-influencers may seem like the smallest players in the influencer marketing game, but they pack the biggest punch.

Recent research suggests that micro-influencers may actually produce better results than mega-influencers. That’s because as influencers become more popular, sometimes their engagement goes down.

And according to HubSpot Blog Research, brands are not looking at follower count first when considering influencers. It’s more about the quality of their content and their engagement rates.

Because of this, micro-influencers will likely have more influence than celebrities in 2022.

2. Influencer activity will extend beyond Instagram.

A 2021 HubSpot Blog Research survey found that Instagram is the most popular place for influencer marketing. However, it’s surprisingly not the platform that brings in the highest ROI.

Turns out, that’s actually Facebook.

This doesn’t mean that Instagram is fading into the background anytime soon. However, it seems more brands are expanding beyond Instagram and considering how other channels can support their marketing efforts.

In 2022, keep an eye out for influencer marketing on YouTube, Tik Tok, Snapchat, and Pinterest, especially if your audience leans more toward Generation Z.

3. Employees and customers will become influencers.

We've talked about the power of marketing through your customers, but have you considered how powerful your customers could be as influencers? Customers are people who already know about, like, and own your product; this makes for an easy transition from customer advocacy to customer influence.

The same goes for your employees — people who've invested time and creativity into growing your business. This factor alone gives your staff genuine credibility.

As people who are already engaged with the development of your product or service, employees can be natural advocates. In 2022, we'll likely see the rise of these two parties as brand influencers.

4. Businesses will invest in long-term relationships, not one-off campaigns.

You've read about it in this guide — it can be tough and expensive to identify and connect with the right influencer. In the past, brands usually hired influencers for one-time campaigns. As we move into 2022, however, we'll likely see brands building long-term relationships instead.

Not only does this effort save time, energy, and money for marketers, but it also allows the influencer to build trust with and make a greater impact on a brand's audience.

Long-term relationships with influencers also increase credibility for whatever product or service the influencer is marketing.

Kickstart Your Influencer Marketing Strategy

Influencer marketing has become increasingly popular for brands to invest in. With the rise of word-of-mouth marketing and social proof, it’s a great way to connect with audience members, enhance brand awareness, and boost conversions. By identifying the type of influencer best suited for your business and developing an influencer marketing strategy, you’ll improve your reach among potential customers.

So, begin developing your business’s plans for incorporating influencers in your marketing tactics today so they can help you build new and lasting relationships with your target audience.

Editor's note: This post was originally published in May 2019 and has been updated for comprehensiveness.

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A Step-by-Step Guide to Advertising on Instagram

Instagram has finally surpassed 1 billion users. Yes — that's a billion with a B.

If your audience is active on the platform, the right ad can captivate their attention, drive leads, and, ultimately, increase your revenue.

But advertising on Instagram is more than posting a great picture. You need to set up campaigns, target the right audience, build a budget and posting schedule, and monitor performance — just to name a few.

To simplify the process, we’ve pulled together a checklist to help you set up a campaign, one step at a time.

→ Download Now: How to Advertise on Instagram [Free Guide]

How to Create Instagram Ads: A Step-by-Step Guide to Advertising on Instagram

If you’ve ever set up a Facebook ad, you’re about 75% of the way there. After Facebook acquired Instagram back in 2012, the platforms conveniently merged, making setting up Instagram and Facebook ads merely the difference of a couple clicks. So even though your intent is to run ads on Instagram, all of the ad setup, budgeting, scheduling, and creation is done through Facebook's platform.

To start, log into your company’s Facebook portal and select the account you wish to use. (Note: To run ads on Instagram you'll need to use a Facebook Page. Pages are specifically for businesses, brands, and organizations, while regular Facebook accounts are for personal use.)

1. Select an editor and create your campaign.

You can create Instagram ads using a few different tools:

When choosing which tool to use, you’ll want to consider both your company size and the number of ads you plan to run at once. If you're managing a large number of campaigns, or you're looking for really precise control over your campaigns, you might want to lean towards the Power Editor. However, the Ad Manager suits most marketers' needs, so that's what we'll use for the sake of this article. (For more on the Facebook Ads API option, check out this page.)

Once you've selected an editor, you’ll see an option to either view all campaigns, or create a new one. To get started with an Instagram ad, you'll want to create a new campaign.Instagram Advertising Guide

2. Determine an objective.

You'll notice that there are several different campaign objective options to choose from here. However, in order for your ad to be eligible to appear on Instagram, you'll have to choose from a slightly shorter list:

  • Boost your posts
  • Send people to your website
  • Increase conversions on your website
  • Get installs of your app
  • Increase engagement in your app
  • Get video views

Instagram Ads objective screenFor this article, we're going to select: "Traffic."

When you select this option, you’ll be prompted to name your campaign. This may seem like a simple task (and it is) but it's a good idea to have some sort of naming convention or set process within your company. This will make it easier for you to keep campaigns straight as you continue to create them.

Here at HubSpot, we like to name them in this format:

Company Department | Content/Offer/Asset Being Advertised | Date | Name of Creator

3. Choose your audience.

If you’re just starting out with Instagram advertising, odds are you won't know exactly which audience you want to go after. This will come with time, and you may just have to play around with it at first. (If you want tips to help you choose the right audience, check out this page.)

During this step, you'll find that the platform’s built-in targeting can be as simple or as extensive as you need it to be, with options such as:

  • Location
  • Age
  • Gender
  • Language
  • Relationship
  • Education
  • Work
  • Financial Status
  • Home
  • Ethnic Affinity
  • Generation
  • Parents
  • Politics (U.S. only)
  • Life Events
  • Interests
  • Behaviors
  • Connections

You can create what’s called a custom audience to reach people who’ve already interacted with your business, or a lookalike audience to reach new people on Facebook who are similar to your most valuable audiences.

Instagram Ads audience screen.

The ads platform also allows you to save the audience you create to be used again at a later time, which can be good if you’re experimenting and want to remember the exact audience you used for certain campaigns.

In terms of the objective we selected — "send people to your website" — we'll want to target a more specific group of people: the type of people who are actually going to be interested in the content we present.

To do this, you'd jump down to the "Detailed Targeting" section, and search for different demographics, interests, or behaviors that apply to your target audience. Here’s an example of a (very small) audience, just to show you the different ways you can target certain people:

Instagram Ads detailed targeting.

To give you a sense of the audience you’ve chosen, Facebook provides an "audience definition gauge." This gives you immediate feedback on how narrow or broad your audience is, as well as the estimated reach number of your ad. Since we didn’t add very much criteria to our targeting, you'll notice that the audience appears "fairly broad."

Instagram audience size image

4. Set your placement.

This step is the biggest differentiator between setting up Facebook ads vs. Instagram ads. To move forward with the Instagram ad, you’ll want to uncheck all the boxes except for "Instagram."

Instagram ad placement options.

5. Make your budget and schedule.

You have the option to select either a daily budget or a lifetime budget for your campaign. The difference is this:

  • Daily budget sets your ad up to run continuously throughout the day, meaning that the algorithm will automatically pace your spending per day. Keep in mind that there is a minimum daily budget depending on different factors in your campaign, usually around $1.00.
  • Lifetime budget sets your ad up to run for a specified length of time, meaning the ads algorithm paces your spending over that entire time period.

The other aspect to setting your budget is setting your schedule. You’ll need to choose exactly when you want your campaign to start and finish running, down to the minute. There are also options to set parameters so that your ad runs only during certain hours of the day or during specific days of the week. You can find these options in the "Ad Scheduling" section.

Instagram ads budget and scheduling options.

Then, you can set your ad up for delivery.Here, you have three options that will influence who sees your ads.

  • Link Clicks: Your ads will be delivered accordingly to get the most clicks to your website at the lowest cost. This is all based on the platform's algorithm.
  • Impressions: Your ads will be delivered to people as many times as possible. Ever see the same ad on your newsfeed all day long? That company is most likely using this option.
  • Daily Unique Reach: Your ad will be delivered to people up to once a day. People may see your ad multiple times, but at least not multiple times a day.

Then, after you choose your delivery method, you will have to figure out your bid amount.

This determines how effectively your ad is delivered. When you look "behind the scenes," you’re competing with other advertisers trying to reach a similar audience in a constant auction.

You can choose either Manual or Automatic. Automatic leaves it up to Facebook’s algorithm to deliver your ad — ideally getting you the most clicks for the lowest cost. Manual allows you to set a price for link clicks. If a link click is worth a lot to you, try setting a higher than suggested bid, and your ad will be displayed over a competitor with a lower bid.

You can choose to pay based on impressions or link clicks. This is up to you.

After that, you can schedule your ads. Here are the options you have for delivery:

  • Standard: shows your ads throughout the day.
  • Accelerated: helps you reach an audience quickly for time-sensitive ads.

(Note: the accelerated delivery option requires manual bid pricing.)

Finally, you'll have to name your ad set so you can identify it in Ads Manager later.

6. Curate your ad creative.

This is where your creativity comes in. Here you'll decide what you want your ad to look like, which will depend on your original objective, of course.

(Psst — Want to get a stunning Story auto-magically created for your brand? Check out StoriesAds.com, a free Instagram Story generator from HubSpot and Shakr. Click here to get started.)

On Instagram, you have a couple different options for your ad:

Instagram ads format options

Single image or video, carousel, or collection.

Examples of Instagram ads.

Source

Up to five images or videos for the viewer to scroll through, at no extra cost.

Instagram_Carousel.png

Source

We actually ran some tests to see which type of ad performed the best for different purposes. Check out the results in here.

Once you pick your ad type, click on it and you’ll be prompted to browse and upload your imagery, whether that be images or a video.

For any ad type, the Facebook ads platform recommends you don’t include more than 20% of text. Previously, an ad with over 20% of text wouldn’t even be approved to run, but it has recently changed to more of a suggestion than anything. Learn more about the rules and guidelines here.

Some requirements for Instagram ad imagery:

File Type

  • .jpeg
  • .png

Text/Caption

  • Recommended: 125 characters
  • Maximum: 2,200 characters

Square Image or Video ad

  • Recommended Image Size: 1080 x 1080 pixels
  • Minimum Resolution Accepted: 600 x 600 pixels
  • Image Aspect Ratio: 1:1

Landscape Image or Video ad

  • Recommended Image Size: 1200 x 628 pixels
  • Minimum Resolution Accepted: 600 x 600 pixels
  • Image Aspect Ratio: 1:1

7. Build your page links.

The next step is to build your page and set up links. Select the Facebook Page of the account you want your ads to come from, even if you’re not planning on running them on Facebook. (If you've made it this far in the Ads Manager, you are already logged into a Facebook account.)

However, since our intent is to post ads on Instagram, you’ll need to connect your Instagram account to your Facebook ad account. To do so, click "Add Account" (you'll need your Instagram username and password to do so).

If your business doesn’t have an Instagram account, you can still run ads on Instagram — they’ll just come from your business' Facebook Page instead. In other words, your Facebook Page name and profile picture will be used to represent your business within your ad as it runs on Instagram.

Next is a very important step: putting in the website URL to which you’re trying to drive more traffic. If you're using marketing automation software, be sure to create a unique tracking URL with UTM parameters for this to ensure that you'll be able to keep track of traffic and conversions from this ad.

(HubSpot customers: Learn more about creating a tracking URL here.)

Instagram Ads pricing screen

Next, you'll add a headline. This is not usually displayed to viewers of your ad on Instagram, but it’s always a good idea to complete it just in case. Enter a brief headline describing where people will visit.

After making a headline, you'll add a caption.

You have up to 2,200 characters — but you don't have to use all of them.Facebook recommends you keep your text under 125 characters, which is the amount that’s displayed without needing to click "more."

Select a Call-to-Action.

There are several different options for your CTA button, depending on what the page you’re taking visitors to looks like. You can choose to have no button, or select any of the following:

  • Learn More
  • Apply Now
  • Book Now
  • Contact Us
  • Download
  • Hope Now
  • Sign Up
  • Watch More

For our sake, we’ll stick with "Learn More," as we’re just driving people to our website.

Once your image is uploaded and your text is set, check out the preview of your ad to make sure everything looks right.

At this point, you'll have the option to edit the "Advanced Options," but only if you wish. Advanced Options include adding tags, changing your display link, entering URL parameters, setting up sponsors, and opting in or out of pixel tracking.

Then, you're ready to place the ad! Click the green button to confirm, and your ad will be presented to the world.

8. Report on the performance.

Once your ads are up and running on Instagram, it’s important to keep an eye on how they’re doing. You can go back in and tweak most aspects of the ad, so if you catch a mistake you made or your image isn’t doing as well as you’d like it to, you can go in and alter these things.

You can look at results of your ads in two places:

  • The Facebook Ads Manager
  • Your marketing software

In the Ads Manager:

There’s a sophisticated and extensive dashboard that provides users with an overview of all their campaigns. Without customizing any settings, you’ll find data on reach, cost per result, and amount spent.

In the upper right-hand corner, you’ll see a button that says "Columns: Performance." If you click the drop down menu, there’s an option to customize columns, which allows you to choose the specific data you want to see. There’s data ranging from CPC or CTR, to things much more specific like "Adds to Cart" for ecommerce stores.

Here are the categories that the available metrics fall into:

  • Performance (reach, results, frequency, etc.)
  • Engagement (post likes, post comments, post shares, etc.)
  • Videos (video views, average percent of video viewed, etc.)
  • Website (checkouts, payment details, adds to cart, etc.)
  • Apps (installs, engagement, cost per app engagement, etc.)
  • Events (event responses, cost per event response, etc.)
  • Clicks (unique clicks, social clicks, CTR, CPC)
  • Settings (start date, end date, ad set name, delivery, bit, ad ID, and objective)

Instagram Ads customizable categories.

With your marketing software:

With so many metrics to track, it can be easy to lose sight of the big picture. To truly track your success, take advantage of your marketing software and the UTM codes you used in your ads to measure your ads’ full-funnel effectiveness.

Looking at the specific tracking codes through your marketing software will help you keep track of how many leads (or better yet, customers) you actually generated through your Instagram advertising campaign. This ROI information can then be used to inform other campaigns down the line.

If you’re a HubSpot customer, you can create unique tracking codes for your Instagram campaign by following the instructions here. All you’ll need to do is plug in the URL, attach a campaign, and choose the source you want the URL to be attributed to in your Sources Report.

Once your ad launches and you start getting traffic and conversions to your website, you’ll be able to easily track how many visits, contacts, and customers you’re generating.

With over 1 billion monthly users, there’s no denying Instagram’s power and reach. In fact, it's become the go-to place for businesses to engage with their audience. But to get the most bang for your buck, it's essential to set up your ad campaigns correctly — and optimize them even after you click "Publish."

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10 Social Media Trends Marketers Should Watch in 2022 [Data + Expert Tips]

Over the past two years, we've seen a shift in the way brands promote their products or services on social media. 

And, as social media popularity continues to grow — we reached over 3.7 billion social media users globally in 2021 — brands aren't just wondering how they'll engage huge social media audiences next year. They're also asking, "What social media trends should I expect in this constantly changing landscape?"

To learn more about what brands can expect in 2022 and beyond, HubSpot's Blog surveyed over 1,000 marketing professionals to learn which trends B2B and B2C businesses will leverage in 2022. Additionally, I spoke with social media experts and dug through HubSpot and Talkwalker's 2022 Social Media Trends Report to uncover unique perspectives on the upcoming year. 

Below, I've compiled ten expert or research-backed trends social media marketers should watch and leverage in 2022. Let's dive in. 

Download Now: Social Media Trends in 2022 [Free Report]

Trends to Watch in 2022

1. TikTok will dominate the social media space.

During the pandemic, I began hearing about one new commonality among most of my colleagues and friends: TikTok. 

TikTok has seen undeniably fast growth. In fact, the term 'TikTok' saw a 61% increase in mentions year-over-year during the beginning of 2021, and was the first non-Facebook app to reach 3 million global downloads

With fast growth, it's easy to assume it's a passing fad — but that doesn't seem to be the case here. HubSpot's social team believes TikTok offers unique opportunities to engage directly with consumers, and major brands such as the NBA and Dunkin' are leveraging the app to reach new audiences. 

Additionally, Ben Jeffries, CEO of Influencer.com, says that "in 2020, TikTok was the world's most downloaded app and with more and more consumers choosing to use the creative and humorous entertainment platform, brands are waking up to the opportunity to capture a new audience and showcase their brand personality."

Jeffries adds, "This popularity has also encouraged the more established social media platforms, including Instagram and YouTube, to experiment with new content forms that will grab the attention of the TikTok generation."

Other social media businesses have used TikTok's popularity as inspiration to alter their own platform's features. For instance, Instagram employed TikTok lookalike features in its own version, called Reels, and Reddit just announced a similar short-form video feature on its own platform. 

Elena Melnikova, CMO at Talkwalker, told me, "When the pandemic forced us online, social media became our lifeline — for shopping, communication, and work. Looking for entertainment, TikTok became the go-to channel. It made us smile. It made us laugh. It relieved the boredom of being stuck at home. We were eager to join the party.

Melnikova adds, "Lockdown supercharged TikTok. Having grown so quickly, brands can't afford to ignore the platform's potential. With an audience dominated by Millennials and Gen Z — tech-savvy generations, demanding innovation, creativity, personalization, and transparency — TikTok will help connect brands to a younger, more creative demographic."

In 2022, we'll continue to see the rise of TikTok as more brands explore how they can leverage the app's popularity to expand brand awareness and reach new audiences. Additionally, we'll watch TikTok's ripple effect on the social media landscape at-large, as other platforms alter their features to expand emphasis on short-form, "snackable" content.

2. Reaching new audiences will become the number one social media goal for businesses. 

In 2021, HubSpot's Blog Research found the primary goals of most marketers' social media strategies were: 

  • Advertising products/services (35%)
  • Increasing brand awareness/reaching new audiences (34%)
  • Increasing revenue/sales (34%)

*(Select up to three.)

However, 76% of marketers say their goals will change in 2022

As we enter 2022, most marketers primary goals include: 

  • Increasing brand awareness/reaching new audiences (39%)
  • Fostering relationships with customers/increasing brand loyalty (33%)
  • Improving customer service and retention (32%)

During the pandemic, most consumers needed to shift to an online-first purchasing experience. 

As we head into 2022, then, it makes sense that brands are contemplating how they can reach new audiences through social media, foster deeper relationships with existing audiences, and improve customer service to ensure long-term customer loyalty. 

To increase your social media presence, it's critical you stay active and consistent in your posting, leverage trends and buzzy content, and invest in high-quality creative assets. 

Additionally, to foster deeper relationships with your existing audiences, you'll want to engage with your followers through interactive elements such as polls, Q&As, and live videos. 

3. Companies will make more dedicated social media hires. 

Social media is an undeniably powerful strategy for your business. 

And social media isn't just for brand awareness, either. It's also an effective tool for generating revenue. In fact, 79% of people say that user-generated content on social media significantly impacts their purchasing decisions.

Which is why you'll see more companies making dedicated social media hires in 2022, rather than tasking a busy marketing team with social media as a side project. 

what will social media look like in 2022 according to an expert

As Founder and CEO of Jotform, Aytekin Tank, told me, "One big trend for social media marketing in 2022 is to make a dedicated hire. Companies frequently manage social media by committee or pass it off to a marketing generalist. But the problem is when social media isn't prioritized, organizations miss out on the opportunity to optimize platforms and turn them into revenue generators."

"A dedicated social media hire can solve this problem and help organizations grow platforms, keep tabs on social analytics, be part of industry-specific conversations, experiment with new platforms and trends, and more — all of which contributes to a stronger brand and more leads for your company. We've done it at Jotform, and it's worth it."

If you haven't already, consider hiring a social media community manager to build and engage with your online audiences. These managers are the tone, voice, and conversations behind your brand — so it's worth it if your audience is eager to engage with your brand through social media. 

4. Augmented Reality will become consumers' preferred way to try-on products and interact with brands.

Augmented Reality (AR) has been around for a few years now, and it's becoming increasingly common for brands to use AR to enable consumers' to test products before purchase. 

AR has proven effective for a business' bottom line, as well. In fact, AR can improve click-through rates to purchase by upwards of 33%.

Carolina Arguelles Navas, Snap Inc.'s Head of AR Product Strategy and Product Marketing, told me she believes augmented reality (AR) will become consumers' preferred option when trying on products in 2022.  

As Navas puts it, "For brands, AR is the most personal way to reach people and is more effective at driving results compared to other forms of advertising and marketing."

Navas says, "We've seen interest and engagement with AR explode over the last two years, and have over 200 million Snapchatters engaging with augmented reality every day. The trend is here to stay, and it's only going to continue growing."

If you think AR could be a good fit for your brand, Snapchat is an effective platform to test it — the social platform reaches over 90% of 13-24 year olds, and over 75% of 13-34 year olds in the U.S., including nearly one of every two smartphone users, so it's a good opportunity to get your products in front of a large audience. 

5. Businesses in the B2B space will increase their investments in Instagram and Twitter.

Instagram and Twitter aren't new to the social scene, but many marketers are still seeing increases in ROI across both. 

For instance, Twitter reached almost 200 million monetizable daily active users in Q3 of 2020, up 29% YoY. 

Instagram, on the other hand, experienced a nearly 14% jump between 2019 and 2020 in its users' time spent on the app, to an average of 30 minutes per day. This was higher engagement growth than all other social platforms.

As Twitter and Instagram continue to succeed, we'll see more marketers invest in both platforms in 2022. HubSpot's Blog found 70% of marketing professionals plan to invest more heavily in Twitter in 2022, and 63% plan to invest more heavily in Instagram. 

In 2022, consider where you might increase your own investments to find more ROI from the platform(s) that are already serving your audiences.

6. Influencer marketing will mature in 2022.

The pandemic undoubtedly sped up the rise of "unfiltered" (or less scripted) content, as well as "everyday influencers" — such as micro-influencers and nano-influencers.

Many people trusted influencers more than brands during the pandemic. Which is why influencer marketing is a strong avenue to explore in 2022. 

When asked which trend she's watching in 2022, HubSpot's Senior Manager of Social Media Kelly Hendrickson told me, "I'm watching the increased and adapting use of influencers in 2022. The continued rise of influencers in spaces like TikTok, where brands have had a harder time establishing themselves, are ripe for content partnerships."

As alignment between social media and e-commerce strengthens, we'll see more influencer partnerships used to increase businesses' sales. 

what will social media look like in 2022 according to experts

However, it will be important in 2022 to align with the influencers that make the most sense for your brand. This will include influencers with potentially smaller but more engaged audiences, as well as influencers who specialize in more niche topics that make the most sense for your brand. 

Gaurav Sharma, founder and CEO of Attrock, adds, "To see great results, you can run an impact-oriented influencer marketing campaign with 10-30 micro-influencers for at least 6-12 months. If you get it right, you could skyrocket your business growth quickly."

"[And] to get a higher ROI on social media marketing, I would suggest marketers leverage influencer marketing platforms to collaborate with the micro-influencers."

7. Social advertising will become more sophisticated. 

As Google plans to phase out cookie tracking by 2023, you'll begin to see "the death of the third party cookie" happen in the upcoming year — which means many marketers will need to pivot their existing strategies as social advertising evolves. 

Fortunately, there are plenty of highly effective advertising options that don't require third-party cookies. To name a few: User-generated content, targeted and personalized ads across social media platforms, email marketing, and search engine retargeting campaigns. 

Rather than using third-party cookies to define your advertising playbook, this is a good opportunity to develop a data-driven strategy using metrics to understand your users' interests and preferences on a deeper and more personal level.

8. Businesses will invest in more long-form and short-form content, as well as live audio chat rooms. 

It's no surprise that video is an increasingly popular format across social channels, particularly with the rise of video-focused platforms like TikTok. 

The HubSpot Blog found 64% of marketers plan to leverage more short-form videos in 2022. Snackable content has been proven effective, so these short-form videos will likely be brief, engaging, digestible pieces of content that span across social channels. 

Additionally, 89% of marketers who leverage long-form videos plan to increase their investment or continue investing the same amount in 2022, according to HubSpot Blog Research.

All of which is to say: If you haven't already invested in short or long-form video, try testing both as we enter the new year to determine which option your audience prefers. 

Additionally, roughly half of marketers plan to invest more in live audio chat rooms such as Clubhouse or Twitter Spaces in 2022. 

Consider how you might leverage alternative forms of content in 2022. Beyond visual elements like videos and posts, test out audio content to see if there's an interest from your buyer persona. 

9. Social selling demands will grow.

Over the past few years, social platforms have worked hard to create native shopping experiences so users can purchase products without ever leaving their sites.

Consider, for instance, Instagram's Shoppable Stories, where you can tap on a product sticker to purchase without leaving the app. 

Other platforms have invested in native advertising to ensure a more seamless experience for users. TikTok, for instance, created an advertising format called Spark Ads, which allows brands to boost the profile of existing organic content.

As we enter 2022, we'll see more brands leverage social selling to reach users whenever — and wherever — they're ready to buy. If your users prefer purchasing your products from Instagram, why not let them? 

10. Consumers will crave snackable content.

In 2020, we saw the rise of TikTok and Instagram Reels, continued engagement on Stories content from Facebook, Instagram, and Snapchat, and brands creating other short-form or "snackable" pieces of content to educate consumers about their brand. 

As social media attention spans continue to shrink and more people scroll endlessly through feeds while bored at home, don't expect snackable content to lose steam anytime soon. 

To learn more about four types of snackable content your brand should leverage next year, check out this helpful post. 

Which Trends are Losing Steam?

Now that we've covered a few trends that will take off in 2022, let's explore a few trends that seem to be losing steam. 

1. Ephemeral Content

HubSpot Blog Research found that 67% of B2B and 41% of B2C marketers say they'll stop using ephemeral content (i.e. disappearing content, such as Instagram Stories) in 2022. 

It's difficult to create high-quality, engaging content, so some marketers might find it's not worth the effort to create content that will disappear in 24 hours. If you find your ROI isn't high enough for ephemeral content, consider testing out longer-term types of content, like videos or posts. 

2. Interviews and Expert Discussions

Finally, HubSpot Blog Research found 48% of B2B and 56% of B2C marketers say they'll stop conducting interviews, podcasts, or expert discussions. 

Interviews, podcasts, and expert discussions can be incredibly effective for increasing brand awareness or reaching new audiences — but it's also time-consuming, and it can be difficult to track metrics related to sales.

Some marketers may have decided that the cost for production wasn't worth it for their businesses, particularly if their specific audience isn't interested in listening to long-form audio content. 

Starting a podcast makes a lot of sense for some brands, but others might find better ROI with other marketing strategies, such as video or email marketing. Ultimately, you'll want to do what's best for your audience. 

How to Capitalize on 2022 Social Media Marketing Trends

Now that we've covered some of the most popular social media trends you'll see in 2022, let's recap steps you can take to leverage these trends to boost your own social activity. 

Here are a few steps your social team can take to leverage these trends, attract new audiences, and build a larger following:

  • Leverage video whenever possible. People love video right now, especially live video content, which feels especially authentic. Test out live video channels like IGTV or Facebook Live to see how they perform. 
  • Create relatable content. Don't be afraid to show a different side to your brand. Highlight customer stories; talk about your company's larger mission or purpose; give us a 'day in the life' of one of your employees. Go beyond your product or service to create a deeper connection with your audience.
  • Use a conversational tone. Create social media captions like you're speaking to a friend. Of course, you'll want to stick to your brand's voice, but play around with how you might converse with your audience through social channels. Consider asking your followers questions or telling stories to increase engagement levels. 
  • Use design elements for snackable content. Test out memes, gifs, short videos, quick quizzes, fun infographics, etc. to figure out how you might attract, and hold, an audience's attention even when they're scrolling quickly through their feeds. 
  • Quality over quantity. No need to post once a day. Audiences appreciate quality over quantity — consider how you might set up a schedule so you're regularly posting content but not overposting. Use analytics to determine the right cadence for your own brand. 

Finally, consider exploring new or unexpected social platforms to reach new audiences.

As HubSpot's Senior Manager of Brand Social Kelly Hendrickson told me, "I expect we'll see brands further exploring channels outside of the pay-to-play kingpins: Facebook and Instagram. With ongoing public scrutiny, a lengthy outage, and increased concern around data privacy when it comes to Facebook, brands may turn to channels that their audience trusts — channels like Reddit, Pinterest, and Discord."

Navigating Social Media in 2022

Today, the world around us is constantly changing. And, although we think we know what to expect with social media, this list of trends is likely not exhaustive of what we'll see in 2022.

As a social media marketer, the best thing you can do is to continue to research trends, online consumer behaviors, and your team's social media data to determine which trends or strategies to lean into or how to navigate unprecedented online scenarios. 

One great place to start doing this research could be our HubSpot and Talkwalker's recent Social Media Trends Report.

Along with insights and quotes from social media experts, our Social Media Trends Report walks through all the major 2022 trend predictions to know about, and how your brand can keep up. To see the free report, click here or the banner below.

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10 Social Media Trends Marketers Should Watch in 2022 [Data + Expert Tips] was originally posted by Local Sign Company Irvine, Ca. https://goo.gl/4NmUQV https://goo.gl/bQ1zHR http://www.pearltrees.com/anaheimsigns

Monday, November 29, 2021

A Brief History of Online Advertising

Remember when "surfing the net" meant traversing a minefield of unwelcome pop-up ads? When "digital advertising" referred almost exclusively to obnoxious flashing banners and random sidebar ads?

Online ads have matured a lot since those days, but it's still important to look back at the flashy, gaudy, sometimes messy origins of internet advertising to better understand where we're headed -- and where there's still room for improvement.  

Check out a condensed history of online advertising below.

Sign up for HubSpot Academy's Ads Training Course [Free Online Course]

The History of Online Advertising

1994: The first banner ads appear

Image credit: Wired

On October 27, 1994, the world of advertising was forever transformed by a small graphic bearing the presumptive words, "Have you ever clicked your mouse right here? You will," in a kitschy rainbow font. The age of banner ads had officially begun.

You can thank (or blame?) Wired magazine's former online off-shoot HotWired for introducing the world to the enduringly ubiquitous banner ad. HotWired was a digital publication, and it needed a way to generate revenue to pay its writers.

The publication devised a plan to set aside portions of its website to sell space to advertisers, similar to how ad space is sold in a print magazine. They called the ad spaces "banner ads," and charged advertisers an upfront cost to occupy the real estate for a set time period -- very different from today's pay-per-click model. 

AT&T paid HotWired $30,000 to place the banner ad above on their site for three months. The ad enjoyed a click-through-rate of 44% -- a number that would make most marketers balk in disbelief today. To put that in perspective, the average clickthrough rate on display ads today -- 22 years later -- is closer to 0.06%

Users enticed to click the mysterious banner were transported to a very early landing page for AT&T. Visitors could click links to view information about landmarks and museums around the world to highlight the internet's ability to transport you to different locations virtually.

Craig Kanarick, one of the digital consultants hired to work on the campaign, remembers the team's goal was to make an ad that didn't feel like an ad, and actually offered valuable content to users. "Let's not sell somebody something," he recalled thinking, "Let's reward them for clicking on this thing brought to you by AT&T." 

The banner ad concept blew up as a way for websites to keep their content ungated and free for users, and it wasn't long before other companies -- such as Time Inc. and CMP’s Tech web -- were seeking out advertisers to lease banner space as a sustainable way to scale their sites. 

1995: Display ads become increasingly targeted 

As banner ads continued to gain popularity, advertisers became increasingly interested in targeting specific consumer demographics, rather than just placing their ads wherever space was offered and hoping the right people would see it. This led to the beginning of targeted ad placement.

WebConnect, an ad agency that specialized in online ads, began helping their clients identify websites their ideal consumers visited. Now, companies could place ads where their target demographics were more likely to see them.

This was nothing short of revolutionary in the digital advertising space. Not only were companies reaching more relevant audiences, but websites hosting the ads were also able to display banners that were more applicable to their visitors.

WebConnect also introduced the CustomView tool, which capped the number of times a particular user was shown a single banner ad. If a user had already seen an ad a certain number of times, they would be shown another ad instead.

Users tend to stop noticing a banner ad after they've seen it before, so capping the number of times a user sees an ad helped early online advertisers prevent "banner fatigue." Ad frequency capping is still a common display ad tactic advertisers use today. 

1996: ROI tracking tools begin to improve 

In 1996, banner ads plastered the internet, but advertisers still didn't have a good process to determine if these ads were actually driving tangible results for their businesses. Marketers needed a way to more efficiently manage their display ad campaigns across multiple websites and report on how users were interacting with their ads.

Doubleclick emerged on the scene as one of the first ROI tools for banner ad campaigns. They offered advertisers a new service called D.A.R.T. (Dynamic Advertising Reporting & Targeting), which enabled companies to track how many times an ad was viewed and clicked across multiple websites.

The most impressive feature of D.A.R.T. was the fact that advertisers now had the ability to track how their ads were performing and make changes to a live campaign. Previously, advertisers needed to wait until a campaign was completed before they could analyze the results and optimize their next banner for better performance. If an ad was performing poorly, they were forced to wait it out.

With Doubleclick, advertisers could see if an ad's performance was suffering midway through a campaign, and they had the option to make changes. For example, if a marketer noticed their ad was underperforming on one website, they could remove the ad and devote those resources to another website where the ad was performing better.

Doubleclick's success also gave rise to a new pricing model for online advertising: Cost per impression (CPM). Previously, websites were paid a flat fee to host banner ads for a predetermined time period. With improved ad tracking, banner pricing transitioned towards an ROI-based model.

1997: Pop-up ads quickly rise and fall 

It would be an understatement to say that pop-up ads suffer from a poor image problem. They've been called internet's original sin and the most hated advertising technique, and one of the original developers has even apologized for creating the underlying code that unleashed them upon unsuspecting web surfers. Even so, these much-maligned ads hold an undeniable place in the history of online advertising.

So who created the very first pop-up? Before you get your pitchforks and torches out, you should know their intentions were good. Ethan Zuckerman, then a developer for Tripod.com, is widely credited with creating the code that enables pop-up ads to open up a new browser window.

"It was a way to associate an ad with a user’s page without putting it directly on the page, which advertisers worried would imply an association between their brand and the page’s content," Zuckerman wrote in the Atlantic.

Amidst dwindling banner ad clickthrough rates in the late 1990s, pop-up ads first seemed like a way to save online advertising and capture the attention of increasingly ad-blind users. And while pop-ups did force users to pay attention, they didn't actually translate to real ROI. By the early 2000s, it was standard for web browsers to come with pop-up blocking features.

1999 - 2002: Advertisers turn to paid search and pay-per-click

By this time, the web was expanding rapidly and users needed a better way to navigate the terrain. With search engines steadily gaining popularity, advertisers looking to create ads that were more targeted and less loathsome turned to sponsored search as the next digital advertising frontier.

In 1999, GoTo.com -- an emerging search engine company that would later be acquired by Yahoo -- introduced the first pay-for-placement search engine service. Advertisers were given the opportunity to bid for top search engine results on particular keywords. Despite some initial outcries that paid search would lead to corrupt results, GoTo.com was able to monetize their search engine through the model.

Pay-for-placement eventually evolved into pay-per-click. Companies bid on search result placement on a per-click basis: e.g., I'll pay GoTo.com $1 per click if you put my company as the top search result. This led to search results that were largely determined by how much a company was willing to pay. The highest bidders were usually listed first, even above more relevant content, and it was unclear to users which results were paid and which were organic content.

The user experience of paid search was suffering, and one up-and-coming search engine thought they could fix it. Google introduced AdWords in 2000, originally under a pay-for-placement ad model. Google wanted to create a sponsored search experience that generated revenue without compromising the quality and relevancy of search results.

While previous paid search models like GoTo.com relied on bids from advertisers to determine search rankings, AdWords introduced a Quality Score model, which took into account an ad's clickthrough rate when determining its placement on the search results page. Even if an ad had a lower bid, it would still appear above other, less relevant paid ads in search results thanks to its high clickthrough rate. The Quality Score model is still used today.

2006: Digital ads become hyper-targeted

As social media platforms picked up steam in the mid 2000s, advertisers sought a way to integrate ad content in a way that was both effective and non-intrusive. Marketers wanted a plan of action to reach younger internet users who were increasingly unswayed by banner ads and spending most of their internet time on social networks.

After previously resisting ads on its site, Facebook started working with advertisers in 2006 as a way to increase the young company's profitability. They started with small display ads and sponsored links, and eventually moved onto ads targeted to a user's demographics and interests. Despite some controversies along the way, Facebook has proven itself to be a targeted ad pioneer, changing the way that companies reach their desired audiences online.

"Our strategy is much less [about] increasing the volume of ads and much more about increasing the quality of the content and the quality of the targeting to get the right content to the right people," Facebook founder Mark Zuckerberg said in 2014.

Targeting consumers with relevant ads -- rather than bombarding them with a large volume of ad content -- has become a standard practice for online advertisers, particularly on social media. Beyond Facebook's targeting efforts, other social networks such as Twitter, YouTube, and Google+ focus on providing an advertising experience for users that doesn't feel aggressive or impersonal.

2010 - present: Marketers find value in native ads

Around this time, a new group of media companies began to emerge. Websites like BuzzFeed and Mashable presented advertisers with new opportunities to connect with their audiences through sponsored content and native advertising

Advertisers pay to produce articles, videos, and other types of content for news, media sites, and Google.

While the goal of the content is to promote the business, the format looks and feels less like an ad and more like a regular piece of content on the host's website.  

Instead of relying on ads that disrupt their target audience's online experience, native advertising allows marketers to create promotional content that supplements a user's online experience. "Marketers interested in targeting ads to specific consumers in an unobtrusive fashion should seriously consider spending some time on native," Mimi An concluded in a HubSpot Research study on native advertising.

Websites that traditionally generated revenue from display ads began to realize that they could create a better user experience by relying primarily on native ads -- rather than traditional display ads -- without compromising on ad revenue. 

The Future of Advertising

That's a look back at the history of online advertising -- but what about the future?

According to recent data from HubSpot Research, 91% of respondents say ads are more intrusive today compared to just two to three years ago. It's clear that the future of digital advertising pivots on developing a targeted ad experience that offers consumers relevant content without feeling nosy or invasive.

To get the full scoop on the current state of digital advertising and how your company can keep its ad strategy relevant, download HubSpot's State of Inbound report here.

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